Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
1,036 reviews
5 stars
273
4 stars
185
3 stars
182
2 stars
109
1 star
287
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas, restrooms without soap, and flies in the soda machine.
Service Speed
Customers frequently complained about slow service, with long wait times in both the drive-thru and inside the restaurant.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.
Employee Conduct
Several reviews mentioned unprofessional behavior from staff, including cursing, being inattentive, and appearing high.
Food Quality
Customers noted that food was often cold, stale, or not prepared as requested, contributing to a negative dining experience.
- RHRA HartNov 6, 20255.011.06.2025, I don't know who is cooking tonight, but it was the best.Fast food I've had in a long time! Everything was hot and fresh and as it should be!!! A+ I can't give you a rating on the atmosphere because I went through the drive through!
- DCDesire ClossonOct 14, 20251.0Went to have lunch today with my kids, it was 1130am drove around the building and there were employees in the dumpster area getting high. Only gave a star because I had to. Decided to go elsewhere.
- BRBeverly RubyOct 8, 20254.0Jr. Bacon Cheeseburger Value meal. The sandwich wasn't hot and they were out of ketchup for the fries!!
- MRmichelle rodriguezOct 4, 20251.0Disgusting when was the last time this place was cleaned. How are employees suppose to clean hands when there is no soap in the bathroom. Flies in the soda machine. Management should be fired!!!
- NWNette WSep 8, 20251.0When placing my order in the drive thru, I was basically told I was finished, wasn't asked if there was anything else. She seemed annoyed she was bothered from sitting in the dining room. Order was sour cream and chives baked potato, no sour cream no butter just nothing. Call back up they tell me to come get a pack of sour cream I tell them to just put me down in a book as I'm not driving all the way back to the store for things that are literally in the name of the item and he put me on hold to just never answer. Just moved over here so that's a place I will not be visiting again any time soon.... very poor customer service and the food was cold and slow...i suppose it's because I interrupted the store break.
Frequently Asked Questions About Wendy's
Is 614 - South Town Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fort Wayne, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Wayne, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (260) 437-4918.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 614 - South Town Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Wayne, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy’s location?
The drive-thru is open every day from 6:30 AM to midnight.
Can I order Wendy’s food online or through an app?
Yes, you can order via the Wendy’s mobile app or at order.wendys.com using the quick link provided.
Does this Wendy’s location serve breakfast, and what times are available?
Yes, breakfast is served here. You can order breakfast items like combos and sandwiches starting from 6:30 AM daily.
What payment options are accepted at this Wendy’s?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy’s?
Yes, this Wendy’s location offers drive-thru service daily from 6:30 AM to midnight.
What nearby services can I visit after dining at Wendy’s?
Nearby you can visit Great Clips for haircuts, Longe Optical for eyewear, or Studio Nails Salon and Spa for beauty treatments.
Are there other nearby fast food options if I want to compare menus?
Yes, Taco Bell and another Wendy’s are nearby if you want to explore different fast food choices.
If I need to withdraw cash or do banking nearby, where can I go around Wendy’s?
You can visit STAR Financial Bank - Orbi, PNC ATM, or Flagstar Bank ATM close to this Wendy’s location.
What should I do if I have feedback or questions about this Wendy’s?
You can contact the Customer Care team via the Wendy’s Contact page or call the location directly at (260) 437-4918.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen info is available on the Wendy’s website, mobile app, and in-restaurant nutrition posters.