McDonald's

2.9
1277 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6131 Stellhorn Rd, Fort Wayne, IN
46815, United States

Hours

Reviews

2.9
1,277 reviews
5 stars
299
4 stars
236
3 stars
208
2 stars
134
1 star
400

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous complaints about cold or poorly prepared food, with some customers receiving items that were not fresh.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The location was frequently described as dirty, with unsanitary conditions reported in both the dining area and restrooms.
  • CC
    Chris
    2 days ago
    1.0
    Tire owner should be investigated. They left one girl who appeared to be a teenager by herself on a busy Friday night to run the entire place. No one else. Just her by herself taking orders, cooking, everything. It was a horrendous experience. Many people gave up and left. Total time spent in the drive thru was 47 minutes. What happened should never be allowed. If you can't staff a place properly, you need to close.
  • EM
    Edward Mills
    3 days ago
    1.0
    Friday, late night... stay away. Very far away. Sitting in drive thru for 35 minutes and just getting to the speaker.
  • EM
    Erik Mattson
    Nov 17, 2025
    1.0
    Everything was cold and old. How hard is it to keep nuggets and fries warm? This place has gone to trash. Avoid!!
  • AB
    Analisia Bolanos
    Nov 14, 2025
    1.0
    Boyfriend & i got an Arnold Palmer & orange juice, BOTH of which had fruit flies in both drinks 🤢 my guess is they’re not cleaning their ice machine. Really nasty, boyfriend hadn’t noticed until he was halfway done drinking it. I got paranoid & checked my drink, just to find one floating at the very top.
  • AB
    Alex Bennett
    Nov 4, 2025
    3.0
    Service = slow. Simply ordered a 4 piece nugget and small fry, the nugget order was quick to come out. But I was able to eat the nuggets and sit around some more before the small fries were ready. I expected they were going to be steaming hot, right? Since it took about 10 minutes. But, no, soggy and cold🙃 also, no soda machine in the lobby here.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 6131 Stellhorn Rd, Fort Wayne?

The McDonald's at 6131 Stellhorn Rd is open for dine-in from 6:00 AM to 11:00 PM every day of the week.

Is the McDonald's at Stellhorn Rd open for delivery and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 4:00 AM through various services including curbside pickup, same-day and no-contact delivery.