McDonald's

3.4
1787 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5703 W Jefferson St, Fort Wayne, IN
46804, United States

Hours

Reviews

3.4
1,787 reviews
5 stars
578
4 stars
383
3 stars
347
2 stars
172
1 star
307

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold, stale, or improperly prepared items.

Service Speed

Customers experienced long wait times, both in drive-thru and inside, with some stating that staff appeared disorganized and inattentive.
  • JJ
    Joseph
    Dec 12, 2025
    5.0
    Fast, friendly, and good food!
  • SS
    Sherry Spier
    Dec 10, 2025
    1.0
    We have tried this location so many times over the last 5 years because it is conveniently located, but every single time it has been a waste of time and money and has provided utterly disappointing and incorrect food orders! My family and friends have all promised ourselves to skip this location and drive a little further for our Golden Arches food fix!
  • DK
    Debi Krabach
    Dec 5, 2025
    3.0
    Food was the right temperature. Drive thru line moved at an OK pace. Person working the speaker acted like we were a burden on her day. Audibly sighed twice during the short interaction at the speaker. Wasn't pleasant in person, either. Guy at the food window was personable, though.
  • LF
    Lucy Furrow
    Nov 25, 2025
    1.0
    Employees this morning were extremely rude. Went up front to ask for something they forgot and the lady up front just gave me the rudest look. When I thanked her she seemed so annoyed that I simply asked for a sauce they forgot. Then when I realized they'd also forgot something else. Another employee was being pretty rude too, until my mom came in and thats when he started acting a little nicer. I already struggle with social anxiety. This was really aggravating.
  • MR
    Mike R
    Nov 25, 2025
    1.0
    Why is it that it says they open at 5am but everytime you come thru the drive thru in the morning that the lazy workers won’t even answer the intercom and make you sit there forever. Do better!

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 5703 W Jefferson St, Fort Wayne?

McDonald's is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.

Does this McDonald's location offer delivery and drive-through services?

Yes, this McDonald's offers both delivery and drive-through services with hours matching the restaurant's opening times.