McDonald's

3.4
1776 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5703 W Jefferson St, Fort Wayne, IN
46804, United States

Hours

Reviews

3.4
1,776 reviews
5 stars
576
4 stars
381
3 stars
346
2 stars
171
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional behavior from staff, particularly management, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Food Freshness

There were mixed reviews on food quality, with some customers receiving cold or improperly cooked items, while others noted fresh and hot food.

Wait Times

Numerous customers expressed dissatisfaction with long wait times for orders, both in-store and drive-thru.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.
  • BC
    Bryce Curry
    3 days ago
    2.0
    We received the wrong order and they didn't take or order accurately
  • CC
    Charley Collins
    Nov 17, 2025
    5.0
    Messed up my order again. I just want bacon 🥓 😩 why do they give me sausage 😩
  • MJ
    Mahala Jade
    Nov 13, 2025
    1.0
    Sat in the drive thru for over ten minutes so decided to walk inside. There was a line of customers that haven’t been helped. All the employees are just looking at us. No greeting. No “be right with you” just blank stares. One even walked right past us making eye contact. Me and several others just left.
  • TC
    Tim Clark
    Nov 3, 2025
    5.0
    Fast service and great food. Only wish the fries were always more fresh so I never have to ask for fresh ones. Always seem like im bothering them. But i paid for the food so I should get it fresh everytime. No questions.
  • RS
    Roxane Spead
    Oct 27, 2025
    5.0
    Stopped by this place on my lunch break and it was honestly a nice surprise. The food came out quick, fries were hot, and the burger had good flavor without being greasy. Staff seemed friendly and kept the place clean, even during the rush. Prices were fair for what you get. I’d definitely swing by again when I’m in the area

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 5703 W Jefferson St, Fort Wayne?

McDonald's is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.

Does this McDonald's location offer delivery and drive-through services?

Yes, this McDonald's offers both delivery and drive-through services with hours matching the restaurant's opening times.