Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with many waiting over 20-30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Feedback indicated that staff members were often rude or unprofessional, contributing to a negative customer experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty play areas and restrooms.
Food Quality
Many reviews mentioned that the food was often cold, poorly prepared, or not up to McDonald's standards.
SA
Sarah Nicole Adamiec
2 days ago
1.0
Management and staff are dismissive and see no issue with larger children shoving, climbing up the slide, and THROWING HARD TOYS up the slide at younger children in their play place. They do not enforce their own posted rules of requiring parent supervision and no toys within the play place. "It's annoying but we can't do anything." If you're going to offer a place for children to play you should enforce those rules to keep the children safe. My TWO and THREE year old should not be scared to play due to the screaming, shoving, and THROWING of larger children with no disregard to others and their safety. It is a public space. Learn to behave in public.
JD
Joe Devinney
Nov 1, 2025
1.0
Excessively slow service. Waited 10 minutes at the window waiting for my food and then didn't receive all my order.
JD
Jennings Depot
Oct 23, 2025
1.0
Currently at 40 minutes and still waiting in the lobby with over 10 other customers who have been here just as long. Staff is waiting on drive thru and not the lobby, where we have already paid for our food. Staff has been rude! The excuse for slow service is because they dont know where the managers are!!
TB
Tiffany Burden
Oct 11, 2025
1.0
Not one to leave a negative review but today's visit was the absolute worst. I ordered in the app I parked in the spot sat there for 25 minutes before going in. When I walked in there was a elderly man at the counter being ignored. I stood there for 5 minutes all the workers looked at us at the counter and kept talking. Tried talking to the manager on duty and he ignored me. Then I was informed that they just skipped over my order, but had the fries sitting out and half of my sandwichs when I got home I was missing 4 of my 11 items I ordered. Will not be returning her
ES
Erika&Allen Somsel
Oct 7, 2025
1.0
Waited 25 minutes for watered down orange juice and the orange juice was served with ice in the cup and was only 3/4 filled. I have never had ice with my orange juice, that is cheating the costumer to have us pay more for less. When I told the lady we did not get our hash browns with our meal, she got really mad and handed us another bag. And as we drove off, I found out that it was somebody else's order with 2 extra sandwiches. This used to be such a great McDonald's.