McDonald's

3.2
2337 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
255 E Coliseum Blvd, Fort Wayne, IN
46805, United States

Hours

Reviews

3.2
2,337 reviews
5 stars
669
4 stars
426
3 stars
449
2 stars
204
1 star
589

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality.

Cleanliness

Several customers noted that the dining area and facilities were dirty and in need of attention.

Staff Performance

While some reviews praised friendly staff, many others highlighted a lack of professionalism and poor customer service.

Operational Hours

Customers expressed frustration over the location not being open 24 hours and difficulties in reaching staff by phone.
  • AT
    Angel Tocco
    6 days ago
    4.0
    I never had a issues with this McDonald's always be nice and and they never mess up on anything of mine.
  • JK
    Joseph Keefer
    Nov 14, 2025
    5.0
    I walked down to this McDonald’s as I waited on my vehicle at Discount Tire. My experience exceeded my expectations so much that I wanted to take the time to write a review. First of all, my food was very fresh and absolutely delicious. Secondly, perhaps more importantly, I was surprised by the level of service. Not only did they easily accommodate the fact that I placed an order on my phone that defaulted to a drive-through pick up that I wanted to pick up in the store, they were very professional about it. Additionally, a nice lady walked through the tables to make sure everybody’s order was correct and to see if they needed anything. It was so refreshing to see somebody who cared about their job. I thought the store was very clean as well. I think that we all kind of just assume that deterioration of service and quality are to be expected in today’s world. But not at this store, not today.
  • NN
    Nick Nordmann
    Nov 12, 2025
    2.0
    Waited forever. No mennue board ay counter and they expect you to use the self serve kiosk.
  • CP
    Christina Parker
    Oct 31, 2025
    1.0
    Reviewing on behalf of my husband. When you have to be told several times for a simple order and then decide to cancel the order when the customer gets to the window, you shouldn't be working there. I have LITERALLY done your job and at NO time did I EVER cancel an order because a customer was FRUSTRATED with us the restaurant. It's not a glamorous job but if your attitude stinks there, it always will. You don't deserve a better job if you cannot handle that job. The better paying jobs have MORE responsibility.
  • SP
    Shawn Parlette
    Oct 25, 2025
    1.0
    We were waiting for 25 minutes in the drive thru and when we got to the 2nd window we received some of our food. The quarter pounder was made wrong and ! had to ask for our drinks and then noticed we were missing a fry and a double cheeseburger. When we asked for that the young man was annoyed and gave us fries but told us to get a double cheeseburger we'd have to go back through the drive thru. We then asked to speak to manager and he said she doesn't want to talk to you and shut the window. He was absolutely rude and disrespectful. We heard her tell him to apologize but he just continued to say bro..bro..then she the manager came and apologized and gave us a sandwich. She said she'd deal with him but he was smirking and laughing at us as we drove away. Worst experience ever. He needed fired on the spot

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 255 E Coliseum Blvd, Fort Wayne?

McDonald's is open 24 hours every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to midnight, except on Fridays and Saturdays when delivery extends to 1:00 AM.