McDonald's

3.3
1758 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1210 Dupont Rd, Fort Wayne, IN
46825, United States

Hours

Reviews

3.3
1,758 reviews
5 stars
541
4 stars
373
3 stars
332
2 stars
172
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant, with many expressing frustration over long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others reported poor customer service and a lack of responsiveness from employees.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and food preparation areas.
  • MB
    Mrs. Booth
    5 days ago
    5.0
    This is a good McDonalds. It’s located next to a park also. The food was decent.
  • SG
    Scooter Giddy
    Dec 27, 2025
    5.0
    It's McDonald's who reviews McDonald's anyway. Do you think your review is going to sway someone one way or another I mean again it's McDonald's
  • BM
    Blake Myers
    Dec 21, 2025
    1.0
    went in and put my order in and was ignored by every worker, many of them looked at me many times including the manager, we eventually left after roughly 20 minutes because they never let us pay for or made our order
  • CB
    Christie Badillo
    Dec 20, 2025
    2.0
    I've reviewed McDonald's before but let just put out there a PSA. If you want napkins please just ask for them. I don't think they give napkins anymore because they never put them in our sack if we use drive thru. The service at this particular MDs was less than stellar but a teeny, tiny, little bit nicer. (At least our fries weren't just thrown in the sack and we did get one person to smile at us. Plus: easy parking
  • SS
    spock4580
    Dec 14, 2025
    1.0
    I placed a curbside order and waited at the spot. It took a long time before the order was heading out to the slot, but it never came. We had to go in to pick it up. Why offer the service if you aren't going to complete the order in a timely manner like the other places around you. I'd take the extra few minutes and drive to a different location.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1210 Dupont Rd, Fort Wayne?

McDonald's at 1210 Dupont Rd is open daily from 5:00 AM to 11:00 PM.

When does the McDonald's drive-thru close on weekends?

On Fridays and Saturdays, the drive-thru is open from 5:00 AM until 1:00 AM the next day.