McDonald's

3.4
1730 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1210 Dupont Rd, Fort Wayne, IN
46825, United States

Hours

Reviews

3.4
1,730 reviews
5 stars
532
4 stars
371
3 stars
330
2 stars
166
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes for food, both in drive-thru and inside the restaurant.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others reported rude or inattentive service.

Food Quality

Several customers noted that the food was often cold, stale, or not prepared correctly, impacting their overall experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the dining area and play area, with reports of dirty tables and floors.
  • C2
    Coach 219
    2 days ago
    1.0
    Made the mistake of doing a mobile order, thinking it would be quick. 20 minutes to get two McDoubles, 1 fry, and 2 pies. I always avoid this McDonald's, but decided to go because of how close it is. Not a good idea. Save yourself the headache, just drive to the one in Lima or near Leo. They always do a great job.
  • BM
    Brandon McDowell
    Nov 9, 2025
    1.0
    How the hell you're supposed to be considered a fast food restaurant but there was not a single person that stood at the register waiting for their order to be taken that didn't have to wait at least 5 minutes minimum for somebody to even acknowledge they existed. I don't know who the franchise owner or the manager is but they really need to get their stuff together. They have got to be the worst owner and manager of a McDonald's and that is saying a hell of a lot.
  • GS
    Greg Swager
    Nov 6, 2025
    1.0
    The absolute slowest McDonald’s in the city of Fort Wayne. I sat in the drive through for 10 mins (again) today. Once again I drove off after 10 mins and not 1 customer had been helped. I honestly do not know why this place is still in business. They have officially lost my business for life. I’ll get my coffee at Starbucks from now on. At least they try to offer fast service.
  • AB
    Alex Bennett
    Nov 4, 2025
    3.0
    A McDonald's playplace! Seems to be a hard thing to come by anymore. The restaurant was clean and tidy on my visit, however my burger had everything on it even though the tag stated only cheese and ketchup. Womp womp. And I had to ask about my shake after 10 minutes and the worker had it just sitting at the shake machine the whole time🥴 womp womp part 2. Not the best McDonald's experience.
  • NJ
    Nathan Jeffries
    Oct 30, 2025
    1.0
    Absolutely despise McDonald's this review may be biased. The food is actually quite decent but my God I can't remember a time in the last 3 years I haven't sat in the drive through for at least 5 minutes. The last time was Sunday evening, got there around 7pm. They were definitely open. I was the only person in the drive through and sat there for 3 minutes, nobody said a word. Finally just decided to go inside and made eye contact with an employee. They never acknowledged me. Ended up saying Hello?? And was then told that they would help me in a minute. Again also the only customer in the store... I mean come on...

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1210 Dupont Rd, Fort Wayne?

McDonald's at 1210 Dupont Rd is open daily from 5:00 AM to 11:00 PM.

When does the McDonald's drive-thru close on weekends?

On Fridays and Saturdays, the drive-thru is open from 5:00 AM until 1:00 AM the next day.