Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,006 reviews
5 stars
684
4 stars
434
3 stars
372
2 stars
173
1 star
343
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, both in-store and at the drive-thru.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
The cleanliness of the restaurant, especially the play area and dining room, was criticized, with reports of unsanitary conditions.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or inattentive behavior.
Food Quality
While some customers enjoyed the food, there were complaints about cold or poorly prepared items.
- MKMaggie King3 days ago1.0Got a coffee to go and waited 10 minutes. Tried to get people attention and the workers looked at us but no one acknowledged or responded. Would give a 0. They weren’t that busy.
- MGMr GonaNov 8, 20255.0Very busy. Staff hustled and had orders done pretty quickly. Food quality was as good as any McDonalds and better than most. Staff was pleasant. Restrooms were clean. Dining area was clean
- BBBrandonNov 3, 20252.0Food is about what you expect from mcdonalds. However there are fruit flies flying around in the lobby. I hate to imagine whats back in the kitchen. Floors are unswept, and tables are not clean. I even came when they were slow.
- AAAnubis1182Nov 1, 20252.0Mobile app was down all kiosks were down. I was standing at the counter to order for 15 minutes and the lady said to me "kiosks are open!" In a nasty to e to which I said " No mam they are not. They are all down and so is the app" she seemed very grumpy and frazzled.
- BPB PoOct 25, 20251.0Every time I come here the wait is so long for years it’s been like this. Yall needa lock in and create a system that works for your employees to get things done more efficiently cuz atp it’s embarrassing for the managers here.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Fort Wayne operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and has varying hours on Friday and Saturday.
When is the drive-thru open at this McDonald's?
The drive-thru is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery is available from 6:00 AM to 10:00 PM Monday through Thursday, 6:00 AM to 11:00 PM on Friday and Saturday, and from 6:30 AM to 10:00 PM on Sunday.
Which delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's app available on iOS and Android platforms.
Are there nearby hotels close to this McDonald's location?
Yes, nearby hotels include Americas Best Value Inn Ft. Wayne, Don Hall's Guesthouse, Days Inn, and Wyndham Garden Fort Wayne.
What other dining options are near this McDonald's?
Nearby dining options include Culver's, IHOP, Elmo's Pizza and Subs, Hardee's, and JumBy's JoiNt a FoOd TruCk food truck.
What places for worship are close to this McDonald's?
Nearby places of worship include Calvary Temple Church, Community Care - First Assembly, FZAG Fort Wayne IN, Kyle Jorris Ministries, First Assembly Fort Wayne, First Assembly of God, and Aglow International - Fort Wayne.
Does this McDonald's offer any rewards or loyalty programs?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.