McDonald's

3.5
2022 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1333 W Washington Center Rd, Fort Wayne, IN
46825, United States

Hours

Reviews

3.5
2,022 reviews
5 stars
690
4 stars
437
3 stars
373
2 stars
174
1 star
348

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables, floors, and play areas.

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, with several mentioning issues with order accuracy.

Customer Experience

Overall, the customer experience was marred by long wait times and inconsistent service, with some positive notes on friendly staff and good food on occasion.
  • JS
    John Stein
    6 days ago
    4.0
    One of the few McDonald's that still have a play area
  • ML
    Miranda Lockwood
    Jan 2, 2026
    4.0
    We always drive further to come to this McDonalds because the play place makes it so worth it. It saved us on many snowy cold days. It would be awesome if they added a disinfectant wipe dispenser in the play place or wiped the tables down more frequently.
  • MD
    Matthew DeLap
    Jan 1, 2026
    5.0
    Fast service and the kids loved the play place
  • DT
    Danielle McGrew Tenbusch
    Dec 21, 2025
    2.0
    The restaurant was very dirty. We arrived just before lunch service began and there were fries on the floor, which must have been there since the previous night. Multiple items in our order had mistakes. I would not recommend.
  • JM
    Julia Marsh
    Dec 16, 2025
    1.0
    Twice now we have ordered breakfast and both times they have not given us our hashbrown when we have called to tell them. They were rude and didn't want to fix the problem. Will never go to this store ever again

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Fort Wayne operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and has varying hours on Friday and Saturday.

When is the drive-thru open at this McDonald's?

The drive-thru is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.