McDonald's

3.3
2116 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1103 Goshen Rd, Fort Wayne, IN
46808, United States

Hours

Reviews

3.3
2,116 reviews
5 stars
635
4 stars
399
3 stars
448
2 stars
208
1 star
426

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold items, incorrect orders, and unsanitary conditions.

Management Issues

Numerous reviews highlighted poor management practices, including lack of accountability and inadequate customer service training.

Cleanliness

While some customers noted cleanliness, there were also reports of unsanitary conditions, including hair found in food.

Customer Experience

Overall customer experiences varied widely, with some praising friendly staff and good food, while others expressed frustration over service and order accuracy.
  • LW
    Logan W
    Nov 7, 2025
    5.0
    Love the ladies on morning shift. Come here after my daughter's therapy every week and they are so kind and the food is made so well.
  • TK
    Tank Keepers
    Oct 22, 2025
    5.0
    Has been as good as it has been since I last lived here 20 years ago
  • JK
    Joshua Krontz
    Oct 9, 2025
    4.0
    Fresh 9/10 Fries not cooked enough at this location
  • AG
    Allie Graham
    Oct 9, 2025
    5.0
    Chelsea at the first window this morning was so kind and really started my day with a smile! Thank you!
  • CV
    Christy Vorderer
    Sep 25, 2025
    1.0
    Firstly they got an attitude with me cuz I asked them to make my double quarter pounder fresh secondly I think it's still mooing how do you undercook a quarter pounder when all you got to do is press a button The freaking stove cooks it for you and times it You change it from quarter pounder to regular meat it's not hard to cook a burger at McDonald's All you got to do is press a button I repeat button but listen guys this is a whole new meaning to can you make my food fresh this thing came out still mooing

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1103 Goshen Rd, Fort Wayne?

McDonald's is open daily, generally from 5:00 AM to 11:00 PM on weekdays and Sunday, with slightly shorter hours on Friday and Saturday.

When can I use the drive-through service at this McDonald's location?

The drive-through is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.