Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
837 reviews
5 stars
256
4 stars
213
3 stars
142
2 stars
71
1 star
155
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a consistently poor service experience.
Food Quality
Many reviews mentioned receiving cold or improperly prepared food, with complaints about missing items and unsatisfactory meal quality.
Cleanliness
The restaurant was frequently described as dirty and in need of maintenance, particularly in the bathroom and dining areas.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff attitude was often criticized as unprofessional or inattentive.
Operational Efficiency
Customers expressed frustration with the drive-thru and mobile order processes, citing inefficiencies and a lack of organization.
- MEMike Eagans1 day ago2.0Sub par at best. Trying to be fair here. The bathroom is absolutely unacceptable. This is the second time in a week that I've been to this store and both times I used self order and both times it was out of receipt paper. How would I know my order number if I don't have a receipt..? Franchise or not, McDonald's shouldn't allow owner operators to keep their stores in this condition.
- MRMisty Rose2 days ago5.0I just have to say this McDonald’s was awesome food was hot and fresh we were catered to it’s rare in fast food to get the service we received from all the staff especially the manager Maurice who was working as hard as they were and with a smile! Thank u Maurice for showing us a reason to leave this review
- GGGus3 days ago1.0Whole place stank of sewage
- JGJeff GreenNov 17, 20251.0Got the family basket of fries... Would have got more in a medium order of fries!! I don't know why any of us eat this shit?seems like it's always something when you get McDonald's!!
- AMAddam MacDonaldOct 17, 20251.0One of the worst locations in Fort Wayne
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 10310 Illinois Rd, Fort Wayne, IN?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Can I order McDonald's delivery from this location?
Yes, McDonald's offers delivery service every day from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday. You can order via their delivery website.
What services does this McDonald's offer for convenient pickups and deliveries?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery for your convenience.
Which payment methods are accepted at this McDonald's?
Accepted payment options are American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store to order conveniently.
What nearby banks can I find near McDonald's at 10310 Illinois Rd?
Nearby banks include Wells Fargo Home Mortgage, Flagstar Bank, and OneMain Financial, which are convenient for handling any financial needs before or after your meal.
Are there any nearby fuel stations near this McDonald's location?
Yes, the Kroger Fuel Center and Lassus gas stations are located nearby, ideal if you need to fill up your tank before or after dining.
What nearby fast food options are available near McDonald's on Illinois Rd?
Besides McDonald's, nearby fast food options include Burger King and Dairy Queen Grill and Chill, providing additional dining choices.
Are there any entertainment or retail spots close to this McDonald's?
Yes, you can visit Redbox for video and game rentals or Walgreens for pharmacy and convenience store needs, both located near McDonald's.