McDonald's

3.5
2022 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9611 North By NE Blvd, Fishers, IN
46038, United States

Hours

Reviews

3.5
2,022 reviews
5 stars
710
4 stars
427
3 stars
367
2 stars
164
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect food or drinks.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold items and poor preparation.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting clean areas while others reported issues.
  • EM
    Eric Morse
    5 days ago
    1.0
    I’m honestly done with this McDonald’s. The last three times I’ve ordered from this location—whether through DoorDash, Uber Eats, or in person—they’ve messed up my order the exact same way. I always request a Big Mac with no cheese and no onions for dietary reasons, and they still get it wrong every time. What makes it worse is that they put the correct sticker on the box, but the food inside doesn’t match the order at all. Either cheese is still added, onions are still on it, or both. I’m lactose intolerant, so when they get it wrong, it’s not just an inconvenience—I literally can’t eat it and end up wasting my money. Today I even used the app and sent my wife to pick it up, thinking that would help… and it was still wrong. This location does not pay attention to orders, and it’s beyond frustrating. I hope management sees this because the quality control here needs serious improvement.
  • RR
    Robert
    Nov 10, 2025
    4.0
    I waited like 20 minutes for curbside while nobody was even in the drive through ….. I think they were sleeping on the job….. Moral of the story ; go thru the drive thru for this location
  • AP
    Anthony Parran
    Nov 7, 2025
    5.0
    McDonalds.
  • SC
    Stephanie Camargo
    Oct 4, 2025
    1.0
    Part of our order was missing, they gave us one incorrect drink and another had no ice — all because they were laughing and joking around. I don’t expect much from McDonald’s but at the very least, I should get what I paid for.
  • YL
    yahaira lospiojosdebangchan
    Oct 3, 2025
    5.0
    Technically, I always eat here, but I feel the service was worse. The waitress didn't listen to what I was saying, she was waiting on others, and every time I told her what I wanted, she didn't give it the right name. I wanted to pay quickly, but the waitress took forever. I ordered a Mocha frappe, and she gave me a caramel frappe.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 9611 North By NE Blvd, Fishers, IN?

McDonald's in Fishers, IN is open daily from 5:00 AM to 1:00 AM, with Sunday opening starting at 6:00 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.