McDonald's

3.5
1870 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25 Industrial Park Rd, Ferdinand, IN
47532, United States

Hours

Reviews

3.5
1,870 reviews
5 stars
613
4 stars
434
3 stars
322
2 stars
194
1 star
307

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and a filthy kitchen.

Service Speed

Customers frequently complained about long wait times for food, with some waiting over 40 minutes for their orders.

Order Accuracy

Numerous customers reported receiving incorrect or incomplete orders, leading to frustration and dissatisfaction.

Customer Service

Feedback indicated poor customer service, with reports of rude staff and lack of communication.

Food Quality

Several reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.
  • AH
    Andy Hinkle
    1 day ago
    1.0
    We really try and be patient but every time they tell us to wait at the flagpole. This most recent time we waited at the flagpole. We waited 10 minutes, which they came out and they didn’t bring my wife’s holiday pie. Guy was a complete jerk and said come inside to get a refund or wait 12 minutes. Was our final straw no pun intended.
  • BG
    Brett Gehlhausen
    Nov 17, 2025
    5.0
    Very nice fast food restaurant. It appears very clean, bathrooms are also very tidy and upkept. When I ordered, the staff was courteous and nice. The Big Mac was hot and aesthetically good as well. The milk shake was decent too. All in all, I'll give this location a 5-star rating based on all the above.
  • SH
    Sandra Hauser
    Nov 16, 2025
    1.0
    Ordered just 2 cheeseburgers and ur took them Over 10 minutes to get my food never again. Everyone behind me was waiting for their food also 5 cars behind waiting. Then all of a sudden people behind me were getting their food. And we just had 2 cheeseburgers come on. This suxs
  • AC
    Amellia Cardin
    Nov 9, 2025
    1.0
    Noone old enough to be by themselves and management not available ....worst excuse of a food place....subway next door is safest option
  • AL
    Adam Lieber
    Nov 2, 2025
    2.0
    Mcdonald doesn't have a high standard of food however this location sets the low bar. Their burgers are extra dry and the bread is stale

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Ferdinand, IN operates from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and extended hours on Friday and Saturday until 1:00 AM.

What are the delivery service hours for McDonald's at 25 Industrial Park Rd?

Delivery service is available from 4:30 AM to 10:30 PM Monday through Thursday and Sunday; extended until 11:30 PM on Friday and Saturday.