McDonald's

3.3
1699 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
611 3rd Street, Columbus, IN
47201, United States

Hours

Reviews

3.3
1,699 reviews
5 stars
485
4 stars
361
3 stars
359
2 stars
179
1 star
315

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times for food.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about the freshness and taste of items.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions, particularly from management.

Cleanliness

Several customers noted that the location was often dirty and uninviting, impacting their overall experience.

Order Accuracy

There were numerous complaints about incorrect orders and difficulty in resolving issues when orders were wrong.
  • KG
    Kriss Guijarro
    3 days ago
    1.0
    Do not go here 3rd shift. Absolute trash
  • MH
    Michael Hogg
    Nov 15, 2025
    4.0
    With care you can select not only food that is affordable the food that is actually helpful. Using the app is helpful and with a little practice you can become very proficient and saving money. Would recommend that you get to know the staff over time they do appreciate people who see them for who they are
  • IH
    Isaiah Huff
    Nov 15, 2025
    5.0
    A few friends and I went in late yesterday evening and TAMMY was absolutely amazing, one of the best customer experience I’ve had at a McDonald’s. GIVE MY GIRL TAMMY A RAISE!!!!!!
  • SS
    Shay
    Nov 15, 2025
    5.0
    TAMMY WAS THE BEST. GREATEST CUSTOMER EXPERIENCE IVE EVER HAD AT MCDONALDS. SHE DESERVES GM
  • FF
    foodienoise
    Nov 5, 2025
    1.0
    This McDonalds is incredibly slow. Employees clearly have no sense of urgency to finish orders. They walk around at one speed, slightly below slow. I waited nearly 15 minutes for a Big Mac. Really? My definition of fast food is NOT a 15 minute wait for their signature item. Do yourself a favor, drive a few miles and go to Jaggers.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 611 3rd Street, Columbus, IN?

McDonald's at 611 3rd Street in Columbus, IN is open 24 hours every day of the week.

Does this McDonald's location have drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open 24 hours a day, 7 days a week.