McDonald's

3.3
1700 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
611 3rd Street, Columbus, IN
47201, United States

Hours

Reviews

3.3
1,700 reviews
5 stars
484
4 stars
361
3 stars
360
2 stars
179
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times for food.

Food Quality

There were numerous complaints about cold food, poorly made items, and incorrect orders.

Staff Attitude

Customer experiences varied widely; some praised friendly staff while others reported rude or unhelpful interactions.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty dining area.

Management Issues

Customers expressed dissatisfaction with management, citing poor customer service and lack of accountability.
  • CD
    Chloe Dean
    Jan 4, 2026
    1.0
    Customer service was like slow and the fries weren't full and they thru the fries in the bag and there was a hair on my fries
  • RC
    Rachael Cooper
    Nov 22, 2025
    5.0
    My favorite location in Columbus!
  • KG
    Kriss Guijarro
    Nov 21, 2025
    1.0
    Do not go here 3rd shift. Absolute trash
  • MH
    Michael Hogg
    Nov 15, 2025
    4.0
    With care you can select not only food that is affordable the food that is actually helpful. Using the app is helpful and with a little practice you can become very proficient and saving money. Would recommend that you get to know the staff over time they do appreciate people who see them for who they are
  • IH
    Isaiah Huff
    Nov 15, 2025
    5.0
    A few friends and I went in late yesterday evening and TAMMY was absolutely amazing, one of the best customer experience I’ve had at a McDonald’s. GIVE MY GIRL TAMMY A RAISE!!!!!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 611 3rd Street, Columbus, IN?

McDonald's at 611 3rd Street in Columbus, IN is open 24 hours every day of the week.

Does this McDonald's location have drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open 24 hours a day, 7 days a week.