McDonald's

3.2
2317 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1880 National Rd, Columbus, IN
47201, United States

Hours

Reviews

3.2
2,317 reviews
5 stars
626
4 stars
463
3 stars
518
2 stars
263
1 star
447

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about fries and burgers.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms.

Positive Staff Interactions

Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
  • MW
    Mr. Wacky Wabbit.
    Jan 3, 2026
    5.0
    Manager is always cool with me.
  • CV
    Chrissy Vanlue
    Dec 25, 2025
    5.0
    The best McDonald's I've been to. Always fresh, cheeseburger is always plain, and the frappes are always on point! Whenever I'm in Columbus I stop by this specific McDonald's.
  • KC
    K Cowan
    Dec 24, 2025
    1.0
    This is the slowest McDonald I’ve been to so far!
  • RC
    RobScott cook
    Dec 19, 2025
    1.0
    Ordered food on app. Went to National Road at around 10am. App would not let me click I AM HERE. I showed this to one of the manager. Shorter lady with glasses with a horrible attitude. I showed her the app it would not click I am here. She said she cant help that. Its McDonald's app . It wasn't my fault.i showed her the McDonald's receipt where I paid. She still would not give me my order. She said the system will refund my money later. Refused to give my food I paid for. I took 20 minutes out of work to pick this up. Switching to Wendys
  • JS
    Justin S
    Dec 8, 2025
    1.0
    Don't get me started on this place. Ordered through drive thru. Get to pay window. She asks if I had order such and such . Which was mine. Pay her. Get up to pickup window. She starts to hand me something I didnt order. Tell her no and what I had. She says that I paid for other guys car. I tell her no I didnt. Had her the receipt. She tells me yes I did..and then demands my debit card again so she can charge me more. I tell her let me see the receipt. She refuses and gets her manager. Manager tells me I have to give her my debit card so they can charge me the right amount. I say how bout I give you my debit card so you can give me a refund because I dont want that food now that its cold after 10 min of back and forth. Went to other mcds a few miles away

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1880 National Rd, Columbus, IN?

McDonald's is open 24 hours a day, every day of the week.

When is the drive-thru at this McDonald's location open?

The drive-thru is open 24/7, every day of the week.