Customers frequently reported slow service, with many experiencing long wait times for their orders.
Food Quality
Numerous reviews highlighted issues with food quality, including cold and poorly prepared items, incorrect orders, and unsatisfactory presentation.
Customer Service
While some customers praised individual staff members for their friendliness, many others reported rude behavior and a lack of attention from employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Management Issues
There were complaints about poor management practices, including staff training and handling of customer complaints.
JS
John Stewart
Nov 10, 2025
1.0
Real interaction today (11/10/2025) with the drive through guy at 3:30:
Intercom: Anything I can help you with?
Me: No, just 1 second please.
Intercom guy gets impatient after 25 seconds: So anything I can help you with?
Me: No. Still just 1 more second please.
Me after 15 seconds: places order
Sarcastic intercom guy: So does that mean you’re ready now?
NW
Nathaniel Wheeler
Nov 2, 2025
5.0
Hard working and polite crew working the drive through. Even around the holidays on a busy Sunday, these young people find a way to make a quick trip a notable experience. Impressed
PK
Phyllis Kirby
Sep 14, 2025
1.0
Every time I go here, the service is extremely slow. That’s why I’ve only been here three times. The food is not worth the wait. There are too many other options in the area to choose from so don’t bother stopping here, except for maybe ice cream.
LW
Lucinda Williamson
Sep 13, 2025
1.0
I ordered a Dairy Queen Birthday cake online and was to be picked up at the Clarksville Dairy Queen. I got there and there was no cake!! We were celebrating my 8 year olds Birthday and now we have NO CAKE!! I don't know how the "online ordering" works?? but obviously it doesn't. I am very disappointed, I had a birthday party planned and Now NO Cake. I will not ORDER an ice cream cake again, sorry to say.
What are the operating hours of Dairy Queen Grill & Chill in Clarksville, IN?
The store is open Monday through Thursday and Sunday from 7:00 AM to 10:00 PM, and on Fridays and Saturdays from 7:00 AM to 11:00 PM. It is closed on November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill provides a drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the establishment is family-friendly and welcomes children. It offers booster seats, high chairs, and is wheelchair accessible.
Can I order food from Dairy Queen Grill & Chill online or via a mobile app?
Yes, you can order food online through their pickup ordering website and download their app for exclusive deals and mobile ordering rewards.
What amenities are available at Dairy Queen Grill & Chill?
The location offers free WiFi, restrooms, seating indoors and outdoors, and is wheelchair accessible.
Where is Dairy Queen Grill & Chill located in Clarksville, IN?
It is located at 1055 Veterans Pkwy, Clarksville, IN 47129-2369, USA.
What nearby stores can I visit when I come to Dairy Queen Grill & Chill?
Nearby stores include SKECHERS Warehouse Outlet for shoes, JOANN Fabric and Craft Stores for arts and crafts supplies, and Lane Bryant for women's clothing.
Are there nearby electronics and tech service stores around Dairy Queen Grill & Chill?
Yes, Geek Squad and Best Buy are nearby for electronics, IT services, and computer repair needs.
What recreational and fitness options are near Dairy Queen Grill & Chill?
Orangetheory Fitness is nearby, offering gym and boot camp classes for fitness enthusiasts.