Dairy Queen Grill & Chill

3.5
750 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
1055 Veterans Pkwy, Clarksville, IN
47129-2369, United States

Hours

Reviews

3.5
750 reviews
5 stars
289
4 stars
137
3 stars
117
2 stars
61
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many experiencing long wait times for their orders.

Food Quality

Numerous reviews highlighted issues with food quality, including cold and poorly prepared items, incorrect orders, and unsatisfactory presentation.

Customer Service

While some customers praised individual staff members for their friendliness, many others reported rude behavior and a lack of attention from employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Management Issues

There were complaints about poor management practices, including staff training and handling of customer complaints.
  • JS
    John Stewart
    Nov 10, 2025
    1.0
    Real interaction today (11/10/2025) with the drive through guy at 3:30: Intercom: Anything I can help you with? Me: No, just 1 second please. Intercom guy gets impatient after 25 seconds: So anything I can help you with? Me: No. Still just 1 more second please. Me after 15 seconds: places order Sarcastic intercom guy: So does that mean you’re ready now?
  • NW
    Nathaniel Wheeler
    Nov 2, 2025
    5.0
    Hard working and polite crew working the drive through. Even around the holidays on a busy Sunday, these young people find a way to make a quick trip a notable experience. Impressed
  • PK
    Phyllis Kirby
    Sep 14, 2025
    1.0
    Every time I go here, the service is extremely slow. That’s why I’ve only been here three times. The food is not worth the wait. There are too many other options in the area to choose from so don’t bother stopping here, except for maybe ice cream.
  • LW
    Lucinda Williamson
    Sep 13, 2025
    1.0
    I ordered a Dairy Queen Birthday cake online and was to be picked up at the Clarksville Dairy Queen. I got there and there was no cake!! We were celebrating my 8 year olds Birthday and now we have NO CAKE!! I don't know how the "online ordering" works?? but obviously it doesn't. I am very disappointed, I had a birthday party planned and Now NO Cake. I will not ORDER an ice cream cake again, sorry to say.
  • DL
    Debbie Larkins
    Aug 21, 2025
    5.0
    I stay at towers and the room was very beautiful.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes & malts, and offers ice cream cakes via DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Clarksville, IN?

The store is open Monday through Thursday and Sunday from 7:00 AM to 10:00 PM, and on Fridays and Saturdays from 7:00 AM to 11:00 PM. It is closed on November 27, 2025, and December 25, 2025.