Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Service Speed
While some customers experienced fast service, many others complained about long wait times and slow service.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared food.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others noted rudeness and lack of care.
BB
Blake Bentley
Sep 17, 2025
1.0
Last 4 times we have ordered to have it picked up, order has been wrong.
This last time, we ordered and it took 45minutes(we have receipts showing times) and then we got the order delivered and IT WAS WRONG!
I normally don’t complain about food either, but the steak was OVER seasoned and I couldn’t even finish it.
Employees that work there don’t care either.. people used to take pride in their work, even at a place like this. Sad to see it go down-hill.
SG
Stan Grigsby
Aug 15, 2025
5.0
Super busy but also super fast
LN
leslee newport
Aug 11, 2025
1.0
Waited for ever for food. Got the wrong food!
AR
Andrew Rathsack
Jul 29, 2025
1.0
Place was busy and very dirty. I ordered my food at the kiosk for eating in and took my number and sat down. Waited 17 minutes went to the counter asked about my food and the guy was like it’s sitting here for pickups in a bag with Eat in on it and the table number.
NR
Nik Roberts
Jul 5, 2025
1.0
DISGUSTING! ABSOLUTELY GROSS!! The worst experience trying to grab a bite to eat. My girlfriend and I chose to come here to get out of the heat before some fireworks and the place is a disaster. Absolutely inexcusable if you ask me. The employees knew how bad this was. Someone spilled a drink in the lobby and they put a mop sign over it. We told management how disappointed we were so they sent someone out to clean the tables but none else. We sadly ordered and then looked around. If we seen the restaurant in this shape we would have jet. It was very unsettling eating in the filth. Not a single surface was clean anywhere. This is super unsanitary! Multiple customers came in with the same gross face. Few left. One even engaged in conversation with us commenting how bad the store looked and told us it used to be a great MCD even months back. Burgers, Fries, Nuggets were fresh. But the unsanitary of the front end of the store defiantly makes me question what we cant see.