Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Carmel on Michigan Road across the street from Target.
Service quality varied significantly, with some customers praising attentive staff while others reported long waits and inattentive service.
Food Consistency
Food quality was inconsistent, with some dishes praised for being delicious while others were criticized for being overcooked, undercooked, or poorly seasoned.
Portion Sizes
Several customers noted that portion sizes seemed smaller than expected, leading to dissatisfaction regarding value for money.
Management Issues
Multiple reviews highlighted issues with management, including poor communication and handling of customer complaints.
Takeout Experience
Takeout service received mixed reviews, with some customers experiencing delays and incorrect orders.
MS
Meg Sperry
2 days ago
4.0
Got seated quick
Nice server but she forgot a lot of things(refilling drinks, plates for bread, extra plate for sharing). She also spilled water on the table by my dad while trying to pour his water-she cleaned it up though.
My mom’s burger was not medium well, it was medium rare.
My fiancés pasta was plainer than he’d like.
Atmosphere was decent
The chicken in the pasta was good🙂
MB
Michael Bell
3 days ago
2.0
This used to be my go to steak place, but the quality has really slipped.
The ribeye may have been the worst steak I have ever had. The meat quality was terrible and grissley and it was very under cooked.
The "chopped salad" is bagged salad with some extra toppings. They used to actually chop it, but they don't any more.
The green beans were tolerable, but also undercooked.
PJ
Patrick Johnson
Nov 14, 2025
1.0
Legit the worst this food has ever tasted. I’m not sure what’s going on with this restaurant but it’s been going downhill for some months now. I ordered a steak, rice and broccoli. I ordered the steak medium rare and it was dark pink and extremely tough, how does one achieve a tough yet undercooked steak? The rice was horrible, no seasoning and just a flavorless meal all around but I had hope for the rice only to be told they changed how they cooke the rice (bad idea btw) it’s literally just plain rice with no taste. And for the broccoli, it was raw and hard and the stems were extremely long. Honestly if you’re looking to eat at this place, just go somewhere else, you’ll be disappointed and scammed out of your money!
MS
Maurii S
Nov 2, 2025
1.0
I went out to dinner around 9pm and hardly anyone was there . After being seated it took 10 minutes for our server to come and roughly 20-25 minutes for our food to come out. Our server was also the bartender which I found odd and assume that’s why it took so long to be served . Our portion size looked like we ordered from the kids menu and definitely didn’t equate to the $40 spent for the food. The service , portion size , and quantity of the food was ridiculous and we left still being hungry .
JD
Jon dodson
Oct 20, 2025
1.0
On 10/19/25, at 3:23 PM, I placed a to go order, with Outback. My order was totally made wrong, after I got home. I immediately called Outback, and spoke with a manager named Wade.
He stated that they can remake the order,
I told him that I was at home. And I wasn't going to drive 7 miles, back there.. So, he said that they could remake the order and that I could pick it up the next following day.I called Outback the following day on the 10/20/25 to placed My pickup order, was told it would be ready in 20 minutes
After getting there, another manager name Caleb, the manager that took my order and messed it up, he then proceed to tell me (3) different lies.(1) that he had talked to the other manager name Wade was told not to remake my order over, (2nd) Lie that I needed my receipt. So I went home and got it
Came back there.
For him to tell me that he's not going to refund my money.(3) lie is that he never said that he would give me my refund, if I brought this receipt back up there. After, I went home and got my Receipt, and came back, But, yet, he remember I wasn't supposed to bring receipt, back up there until the next day..
The managers Wade and Caleb both are nothing more than liars and bad.
For this business and
For this establishment, plan on filing a complaint with the better Business Bureau.You can't trust anything that they tell you or say to you...
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours for Outback Steakhouse in Carmel?
Outback Steakhouse in Carmel is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Outback Steakhouse Carmel offer happy hour, and when is it?
Yes, happy hour at Outback Steakhouse Carmel is daily from 4:00 PM to 6:00 PM.
What types of payment methods are accepted at Outback Steakhouse Carmel?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Is Outback Steakhouse in Carmel suitable for families and accessible to those with disabilities?
Yes, the restaurant welcomes families, has wheelchair accessible entrance, parking, seating, and restrooms, along with high chairs and unisex restrooms.
Does Outback Steakhouse offer options for gluten-free or vegetarian diets?
Yes, Outback Steakhouse provides gluten-free menu items and vegetarian options. You can view their gluten-free menu online.
Can customers order food for delivery or pickup at Outback Steakhouse Carmel?
Yes, customers can order in-store pickup, curbside pickup, delivery including same-day and no-contact delivery.
Where is Outback Steakhouse Carmel located and what is nearby?
It is located at 10220 North Michigan Road, Carmel, IN 46032, across the street from Target. Nearby are Chuy's Mexican Restaurant, Olive Garden, Applebee's, and several banks like First Merchants Bank and Fifth Third Bank.
Are there other dining options near Outback Steakhouse on North Michigan Road?
Yes, nearby dining includes Chuy's for Tex-Mex, Olive Garden for Italian cuisine, Applebee's sports bar, and other restaurants, providing variety for customers before or after their visit.
Can I visit nearby banks while dining at Outback Steakhouse Carmel?
Yes, First Merchants Bank and Fifth Third Bank are close by, convenient for customers who want to combine dining with banking errands.
What is the attire recommended for dining at Outback Steakhouse in Carmel?
The recommended attire is casual, making it a comfortable spot for a relaxed dining experience.