McDonald's

3.5
1491 reviews
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Business Details

750 E Carmel Dr, Carmel, IN
46033, United States
(317) 846-9776
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
750 E Carmel Dr, Carmel, IN
46033, United States

Hours

Reviews

3.5
1,491 reviews
5 stars
542
4 stars
327
3 stars
230
2 stars
117
1 star
275

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently noted long wait times, both in the drive-thru and for in-store orders.

Staff Attitude

Numerous reviews mentioned rude or indifferent staff, contributing to a negative customer experience.

Food Quality

Several customers expressed dissatisfaction with the quality of food, including cold or overcooked items.

Management Issues

Feedback indicated poor management and organization, leading to operational inefficiencies.
  • CJ
    Christina Jenkins
    Nov 17, 2025
    3.0
    I went right at lunch time thinking everything would be nice and hot and fresh. The fries and the chicken nuggets were not hot they were barely lukewarm. Those are the fries had no seasoning. The staff is super friendly and helpful. This was the first McDonald's I've gone to where you cannot access the drink machine or ketchup or salt or pepper on your own. You have to ask them at the front for anything you might need and they seem far too busy to assist.
  • CJ
    Corey Jallick
    Nov 16, 2025
    2.0
    Went for breakfast. Food was good, fast and hot, but the dining room was still dirty from the day before. All the tables had crumbs still on them 🤢
  • II
    INTUiTiVO
    Nov 7, 2025
    2.0
    They urgently need to improve! The food is taking far too long to come out. I can hear shouting, I don't know if it's the manager yelling at the employees, and it's annoying. No music playing, and the bathrooms weren't very clean. The food itself was very well prepared.
  • SC
    Sara Couch
    Nov 6, 2025
    1.0
    Food has been cold the last few times I have ordered here. I watched the cashier refill the ice in the soft drink machine while my stomach growled. I sat quietly as my bag of food stared back at me, open on the counter to get cold. I paid extra to add two packets of honey to my order and received two packets of HONEY MUSTARD! I didn’t even have the sauces I wanted to dip my cold chicken tenders into 😪
  • KK
    K
    Oct 24, 2025
    1.0
    Absolutely awful. Took my nephew for breakfast. They forgot half my order. Went there again for drinks, since I could get free medium fries. They took my code and argued with me at the window saying they never received it, despite showing them it had been used. Do better. I've been going here for years due to the convenience and 1/4 times my order is always messed up.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's have a drive-thru service? If yes, what are the drive-thru hours?

Yes, the McDonald's offers drive-thru service. Drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.