McDonald's

3.5
1503 reviews
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Business Details

750 E Carmel Dr, Carmel, IN
46033, United States
(317) 846-9776
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
750 E Carmel Dr, Carmel, IN
46033, United States

Hours

Reviews

3.5
1,503 reviews
5 stars
546
4 stars
328
3 stars
232
2 stars
121
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted unfriendly and rude staff, with many customers experiencing poor service and long wait times.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food.

Food Temperature

Many reviews mentioned that food was often served cold or lukewarm, with complaints about the freshness of fries and other items.

Cleanliness

Customers noted that the dining area and bathrooms were often dirty, detracting from their overall experience.

Management Issues

Several reviews indicated poor management and operational inefficiencies, leading to long wait times and disorganized service.
  • CM
    Christina Morris
    4 days ago
    2.0
    I know I know.. reviewing a McDonald's is wild behavior. But.. the employees are aware everyone in the dinning area can hear them back there right? I would suggest some music in the lobby or make sure the employees arent talking about their sex life.. yikes
  • OD
    Omarie Dukie
    Jan 5, 2026
    2.0
    Customer service in the drive thru is awful. Specific at the second window. I drove up an said hello and the work just grunted at me. Headed me drinks and said go to stall 1 and pointed, then shut the window on me, mid sentence. My 4 year old asked "why were they so rude". Gave 2 stars because the general manager happened bring my food out and apologized.
  • AM
    Ashley Maue
    Jan 2, 2026
    1.0
    This location has been going downhill anyway, but tonight was particularly bad. Extremely unfriendly service. And then received a sundae barely half full. Absolutely ridiculous.
  • JJ
    Jeri
    Dec 23, 2025
    2.0
    I went there for a chocolate shake. They gave me a vanilla shake with tons of chocolate syrup and not even stirred. It made the shake super runny.
  • ZS
    Zach Swaim
    Dec 3, 2025
    1.0
    Probably the worst ran McDonald’s in a 20 mile radius.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's have a drive-thru service? If yes, what are the drive-thru hours?

Yes, the McDonald's offers drive-thru service. Drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.