Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,284 reviews
5 stars
528
4 stars
287
3 stars
195
2 stars
85
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality were mixed, with some praising fast and friendly service while others reported rude staff and incorrect orders.
Food Freshness
Many customers appreciated the freshness and quality of the food, although there were complaints about cold or poorly prepared items.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
There were numerous complaints regarding order accuracy, with many customers reporting incorrect or incomplete orders.
Staff Attitude
Feedback on staff attitude varied, with some customers noting friendly interactions while others described rude or indifferent service.
- APa PowellNov 14, 20251.0They over charged me significantly and then my bank locked my card. When I had no money to pay my order because my card was locked they gave me dirty looks and gained and aggressive tone of voice. They wernt nderstandimg what they did wrong.... The language barrier is incredible and I feel like they just don't care since I have been sitting down they forgot ingredients on my order refused to give another customer the correct size of drink. I went back to get the ingredients they forgot again miss understanding gave the wrong ingredient when I tried to place another order she walked away and aggressive body language eye rolling huffing and puffing. This is McDonald's it's not a hard job especially with so much staff on deck. I hate coming here but it's close by home but the same issues over the last decade n half it's the same problems.
- CNChristina NichalsonNov 5, 20251.0My husband's sandwich was not all the way cooked and it took 3 x to get my hot drink.
- TSTRACY SCHICKOct 31, 20251.0I was charged 65 cents for 1 packet of tartar sauce. 😡😡
- MBMeredyth BlackOct 30, 20254.0The app was being dumb and not letting me place my order. The morning crew didnt seem like morning people but they gave me fast service and the food was nice and fresh.
- CTCarmela ThomasOct 27, 20251.0Carmel location sucks! Ordered a sweet tea which was unsweetened!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Carmel, IN?
McDonald's in Carmel, IN is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's in Carmel, IN?
Delivery is available from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sunday.
What types of payment does McDonald's in Carmel, IN accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What McDonald's services are available at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's online or via mobile apps?
Yes, you can order using the McDonald's App available on iOS and Android, or through their online ordering link.
How can I earn rewards at McDonald's in Carmel, IN?
You can participate in MyMcDonald's Rewards to earn points for free food. More information is available on their website.
What other dining options are near McDonald's in Carmel, IN?
Nearby dining options include Potbelly Sandwich Shop, Convivio Italian Artisan Cuisine, Naked Tchopstix, Jimmy John's, BIBIBOP Asian Grill, Tropical Smoothie Cafe, Los Arroyos / Indiana, and Lou Malnati's Pizza.
Where can I find convenient stores or gas stations near McDonald's in Carmel?
GetGo, which offers convenience store items, gas, and coffee, is located nearby for your needs.
Are there any wellness or beauty services close to the McDonald's location?
Yes, nearby you can find Hair By Mad Indianapolis, MassageLuXe, Blo Blow Dry Bar, Tangled Up Carmel, Great Clips, Posh Nails, and Posh Nail Salon for various beauty and wellness services.