McDonald's

3.6
275 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
4490 Gipper Way, Brownsburg, IN
46112, United States

Hours

Reviews

3.6
275 reviews
5 stars
117
4 stars
48
3 stars
43
2 stars
20
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff and quick service, while others experienced long wait times and incorrect orders.

Food Freshness

Feedback on food freshness was mixed; while many enjoyed hot and fresh meals, others received stale or improperly prepared items.

Cleanliness

Cleanliness varied significantly, with some customers noting well-maintained dining areas, while others reported unsanitary conditions.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, with many customers receiving incorrect items or missing components.

Management Issues

Several reviews mentioned poor management practices, including staff conflicts and a lack of attention to customer needs.
  • TW
    Tucker Worrell
    1 day ago
    1.0
    Manager is screaming orders at the employees the entire time which ruins the dining experience. All I can hear is the manager. Will never eat inside this McDonalds again.
  • BE
    Bill Edwards
    Nov 4, 2025
    4.0
    This crap of ordering at the screen sucks. No one really tells you when food is ready.
  • CO
    Cassidy Owens
    Oct 26, 2025
    5.0
    We order breakfast here regularly and the food is always hot and ready super fresh and every worker is super friendly.
  • AL
    Audra Leaird
    Oct 19, 2025
    3.0
    The food is fine, however they always get my food wrong at this place, and when we try to tell them it's wrong, (like, I ordered a burger, and you gave me fish) they tried to tell me that's what I ordered, I really hate giving bad reviews, but this has happened so many times, I think it should be fixed.
  • PM
    Patrick Moran
    Oct 17, 2025
    1.0
    This location is usually fast, and on point for a breakfast sandwich. I usually don't eat McDonald's for any other type of meal. I wish I would've stuck to my guns. I stopped in wanting a Double Quarter pounder with cheese. It seems I received a double smash, thin flat burgers with hardly any pickle,cheese or onion. Tasted warmed up. Sadest part I had to pull up and wait for my order. I wish I would've checked my order before driving home. I suggest if you're a consumer you check the quality of your order before driving off! This location is falling off customer service satisfaction. Jus'say'n

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Brownsburg, IN?

McDonald's in Brownsburg is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services daily from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.