Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
294 reviews
5 stars
123
4 stars
50
3 stars
46
2 stars
21
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor service, particularly during busy hours.
Food Quality
Mixed reviews on food quality; some customers received cold or improperly prepared meals, while others praised the freshness and taste.
Staff Behavior
Feedback highlighted inconsistent staff behavior, with some customers experiencing friendly service while others noted rudeness and poor management.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, with dirty tables and floors being a recurring complaint.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and disorganized, with some customers expressing frustration over the prioritization of drive-thru over in-store service.
- JMJohn MurphyJan 3, 20265.0Nice service curbside
- SMSienna MorrisDec 31, 20251.0Went through the drive through for my coffee . Like I do often , only brought $100 bill with me . Didn’t bring my wallet because I was rushing in my break. No sign that says we don’t accept $100 at all she takes it at first then hands it back and says we don’t take $100 . I said what she said $ 100 are considered fake often so we don’t risk it . I’m sorry when do you not take money . How do you not have a machine or workers that can tell ? So I said that’s all I brought I didn’t have my purse she said pretty much sorry , oh well . I drove off after waiting in a long line . I called back to speak with a supervisor the manager said no supervisor there they come and go they never know when they come , but can take my name and number down . I said why didn’t you even offer me my coffee and food for the inconvenience . She said well you can come back for your coffee , at that point I drove away already I wasn’t going turn around . As a manager you should’ve offered it to me as an inconvenience, but no she waited to after I called and complained about it to come back . I will never be back to this location , lost my business for life .
- TGTJ GossettDec 22, 20253.0What can I say? It’s McDonald’s don’t really expect much but at least some kind of friendly service. Don’t get it here.
- RARicardo ArguetaDec 14, 20251.0Sunday morning shift is terrible it’s been like 3 Sunday’s in a row where I have an issue here they’ll short me food give an attitude when asking for extra sugar. today I was told to pull up after getting a ripped in half receipt waited 20 mins for my food and it never came out not even drinks. I had to go inside and get my money back didn’t even get an apology from the manager absolutely terrible never again
- JPJacob PeacockDec 5, 20251.0The WORST MCDONALDS IN THE COUNTRY. Even the manager speaks NO English. Orders were wrong for my entire construction crew ALL 3 TIMES we tried it this week. Its the only place close to this jobsite. NEVER again. Mcdonalds has officially FALLEN.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Brownsburg, IN?
McDonald's in Brownsburg is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services daily from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, the drive-thru is available every day from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Which payment methods are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment methods.
Does this McDonald's location have WiFi and is it free?
Yes, McDonald's in Brownsburg offers free WiFi to customers.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What services does this McDonald's provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there nearby coffee shops to McDonald's where I might grab a different type of coffee or snack?
Yes, Starbucks is nearby, providing additional coffee and cafe options if you're looking for variety before or after visiting McDonald's.
What nearby entertainment options are close to McDonald's in Brownsburg?
Slick City Action Park is nearby, offering indoor playcenter activities which could be a fun stop before or after your meal at McDonald's.
Are there any nearby automotive services close to this McDonald's location?
Yes, several automotive services like Brownsburg Auto Parts, Gonzalez Auto Parts, and Ben's Garage are close, which is convenient for customers needing vehicle assistance.