Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.
Order Accuracy
Many customers express frustration over incorrect orders, particularly in the drive-thru, leading to dissatisfaction.
Food Quality
Food quality is inconsistent; while some reviews highlight fresh and hot meals, others mention cold or poorly prepared items.
Cleanliness
Several customers noted issues with cleanliness, particularly in the dining area and bathrooms.
Speed of Service
Service speed is generally praised, though some customers experienced long waits, especially during busy times.
TS
Tiffony Sturgeon
Nov 14, 2025
1.0
I was trying to get the app to work. I was parked in front of the doors, not blocking the drive thru. A manager comes out & starts beating on my window telling me i need to leave, if I'm not ready, I need to leave & I said "what is wrong with you? I'm literally trying to order food? " & she said "I'm calling the cops. Asian manager. Idk her name.
ND
Nick D
Nov 4, 2025
1.0
For real.. who wants a damn gallon of cause in their sandwich. And I think this cost me $8.
CF
Constance Fletcher
Nov 3, 2025
1.0
AI could easily replace the girl taking my order at the drive thru and the manager. Both are subpar employees with no customer service skills.
NN
Nathan Noland
Sep 29, 2025
1.0
Everything's wrong ALL the time. Maybe, just maybe get people who speak English that are making the food and this wouldn't be an issue. Sick of it, tired of it... this place is horrible.
FL
First Lady
Sep 25, 2025
5.0
Order was correct and food was fresh and hot. Service was very pleasant and friendly 😊