Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor management.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in the drive-thru.
Food Quality
Inconsistent food quality noted, with some customers receiving fresh and hot meals while others reported cold or poorly prepared food.
Cleanliness
Concerns raised about cleanliness in the dining area and bathrooms, with reports of unsanitary conditions.
Speed of Service
Service speed varies, with some customers experiencing quick service while others faced long wait times.
SA
Syed Samar Abbas
6 days ago
3.0
Overall good
TG
Thomas Garrett
Dec 3, 2025
1.0
Gross nasty waste of money garbage
TS
Tiffony Sturgeon
Nov 14, 2025
1.0
I was trying to get the app to work. I was parked in front of the doors, not blocking the drive thru. A manager comes out & starts beating on my window telling me i need to leave, if I'm not ready, I need to leave & I said "what is wrong with you? I'm literally trying to order food? " & she said "I'm calling the cops. Asian manager. Idk her name.
ND
Nick D
Nov 4, 2025
1.0
For real.. who wants a damn gallon of cause in their sandwich. And I think this cost me $8.
CF
Constance Fletcher
Nov 3, 2025
1.0
AI could easily replace the girl taking my order at the drive thru and the manager. Both are subpar employees with no customer service skills.