Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers praised the food as hot and fresh, others experienced issues with incorrect orders and unsanitary conditions.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and food handling practices.
Inconsistency
The quality of service and food varied significantly, with some customers having excellent experiences while others faced numerous problems.
MY
Matthew Young
Dec 24, 2025
5.0
Yall, this the best McDonalds in America. Their staff were amazing, the food was somehow better than think it could be and the McFlurry machine works.
DN
Dustin N
Dec 23, 2025
2.0
It is so inconsistent at this location. Sometimes you end up with well made food on the go and sometimes you just get sadness in the shape of a single pickle on a burger.
Today was that sad day. Cold French fries, a singular pickle on a chicken sandwich, no receipt paper in the self kiosks. And a crew who looks depressed. Oh and to add to it, no toilet paper in the restrooms.
Ray Kroc would be sad but I doubt anyone here actually knows who created this franchise.
JB
Jordan Boyer
Dec 10, 2025
1.0
We went through the drive through where our order wasn’t even shown on the screen the girl said that it was on the other and ours was the other customers order order the 2 snack wraps get our order I checked it because they didn’t seem like the knew what they were doing gave us one then went in took forever for someone to help me girl came up said can I help you told her about the issue with the snack wrap a lady in a sweater no name tag came up took forever to find my order in her system made it a whole deal about giving me my extra snack wrap and finally gave it to me and then went get home and our sprite is flat as can be whoever is the franchise owner of this location and all management staff should be ashamed of their selves for having this type of service and just employees who could care less about their jobs or the customer but it’s McDonald that’s expected of it’s workers and
Management.
LS
Lena Storms
Dec 9, 2025
4.0
Good to stop real quick grab sum lunch or breakfast
SS
Samuel
Dec 4, 2025
1.0
Multiple employees touching fully prepared food such as fries with ungloved hands. I watched it happen 12+ times in plain view.
I’m talking straight gripping my fries and dropping them in the bag then wiping the grease off their hands on their pants.
Actually disgusting, don’t eat here if you want to avoid diseases.
What are the regular operating hours of McDonald's in Brownsburg, IN?
McDonald's in Brownsburg is open daily from 5:00 AM to midnight except on Sundays when it opens at 6:00 AM until midnight.
During what hours is the drive-thru at this McDonald's location available?
The drive-thru is open from 5:00 AM to midnight every day except Sundays when it opens at 6:00 AM until midnight.
What delivery services does McDonald's Brownsburg offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Where can I order McDonald's for delivery online?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald’s App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's Brownsburg?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
What are some nearby places I can visit before or after dining at McDonald's Brownsburg?
Nearby you can visit Chipotle Mexican Grill for Mexican cuisine, KFC for fried chicken, or Green Street Station Pub & Grill for a pub experience.
Are there nearby fuel and convenience stores close to McDonald's Brownsburg?
Yes, nearby fuel and convenience options include Ricker's Convenience Store, GetGo, bp, Kroger Fuel Center, and Speedway.
Can I find banking and financial services near McDonald's Brownsburg?
Nearby financial services include H&R Block, Hendricks County Bank and Trust Company, and Western Union for money transfers.
Does McDonald's Brownsburg offer any mobile app options for ordering and rewards?
Yes, you can order via the McDonald's App available on iOS and Android, and earn rewards through MyMcDonald's Rewards program.