McDonald's

3.6
1228 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 W Locust St, Boonville, IN
47601, United States

Hours

Reviews

3.6
1,228 reviews
5 stars
414
4 stars
289
3 stars
256
2 stars
105
1 star
164

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Customers experienced long wait times, especially in the drive-thru, with some reporting waits of over 20 minutes.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot items while others complained about cold or poorly prepared food.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
  • TT
    Tyler Treichel
    1 day ago
    1.0
    The people who work here are ludicrous they are constantly getting orders wrong or giving half filled cold fries I thought things were going to get better after the health department shut them down but apparently not
  • JM
    Jack Mullins
    4 days ago
    1.0
    I’m not usually the type to leave long reviews, but after what happened at this McDonald’s last night, I feel like the universe needs to know. I’ve had bad fast-food experiences before—missing fries, wrong sauces, the usual stuff—but nothing prepared me for the circus that unfolded here. If I could give zero stars, I would. Honestly, I’d give negative stars if that were a feature. I walked in around 9:45 PM, hoping to grab a simple late-night order: a Big Mac, fries, and a drink. The dining room was nearly empty, but somehow the staff looked overwhelmed, like they had just finished competing in a fast-food triathlon. I waited at the counter for almost four minutes before anyone acknowledged me. When the cashier finally approached, he didn’t say “Hi,” “Welcome,” or even “What do you want?”—he just stared at me like I had personally ruined his entire shift. I should’ve taken that as my sign to leave. But no. I stayed. The real disaster hit after I paid. I could see the kitchen from the counter, and it looked like absolute chaos. Burgers were piling up, no one knew which order belonged to which bag, and the fry station was basically a crime scene of burnt, fossilized fries. Then—no exaggeration—the stove literally exploded. There was a loud pop, a flash, and smoke started spilling out like this McDonald’s had entered the “volcano” round of a cooking competition. One of the workers shouted, “NOT AGAIN,” which is not something you want to hear when an appliance just detonated in front of you. As if things couldn’t get worse, that’s when Tyrell entered the picture. Tyrell (a guy who seemed to be waiting for his order even longer than I had) started pacing back and forth, muttering about how he “didn’t pay $7.49 for chaos.” Understandable. But when the stove blew up, he snapped. He demanded a refund in a tone that suggested he might start flipping tables. When the manager told him they “had to wait for the system to reboot,” Tyrell turned to me for backup—like we were suddenly coworkers in this mess. I tried to calm him down, told him to relax, that nobody’s fries were worth catching a charge. But Tyrell took my advice as disrespect. He got in my face, telling me not to “talk to him like I know him.” I told him I wasn’t trying to know him—I was trying to avoid becoming part of whatever headline he was about to make. Words escalated, tension rose, and for a moment it felt like we were about to square up in the middle of a smoky, half-destroyed McDonald’s kitchen. Thankfully a worker stepped between us before things got physical, but the fact that I nearly fought a stranger over a Big Mac in a burning McDonald’s says enough. After twenty more minutes of chaos, I finally got my food—cold, soggy, and somehow missing the top bun. Overall? Worst McDonald’s experience of my life. Save yourself the stress, your appetite, and possibly your personal safety. Avoid this location at all costs.
  • WR
    Will Ransom
    4 days ago
    1.0
    I have eaten at many McDonald’s locations in my life, but nothing and I mean nothing could have prepared me for the absolute disaster I walked into at this one. What happened wasn’t just bad service, or messy tables, or slow food. It was a full-scale meltdown of safety, logic, and basic human awareness. If there were awards for “Most Chaotic Restaurant Experience,” this place would win in a landslide. The warning signs were there the moment I stepped inside. The air felt heavy, sticky, and unusually warm, like the inside of a microwave right after it finishes heating something. I thought maybe the AC was out. Then I looked toward the back and realized the source: the giant walk-in fridge door was wide open, blasting cold fog into the room like a broken ice machine on steroids. And nobody not a single employee thought to close it. Inside the fridge, I could clearly see boxes of food sitting out in the open, slowly defrosting under the warm restaurant air. It looked like the ingredients were melting into a sad puddle of future stomachaches. Employees kept walking by it like it was part of the décor. One even used the open fridge door to lean on while checking their phone. That should’ve been enough to make me leave right there, but unfortunately, things got much worse. As I stood waiting for my order, the atmosphere shifted. First there was a strange clicking sound from the kitchen sharp, metallic, almost like something winding up. Then came a hiss. Then silence. Then the stove exploded. I’m not exaggerating. A blast of fire shot upward like someone launched a flamethrower inside the kitchen. The boom echoed through the restaurant, and a wave of heat rushed outward so suddenly that customers physically jumped back. Thick, black smoke poured upward, spreading through the air with shocking speed. People screamed. Someone yelled “What was THAT?!” A mom grabbed her kids and ran for the exit. A teenager dropped his fries and sprinted like he was escaping a monster in a horror movie. And the employees? They didn’t even look surprised. One of them shouted, “It blew again!” like this was just another Wednesday. Instead of evacuating the building, the workers started waving smoke away with trays like they were trying to swat away a fly. The manager opened a tiny window as if that alone would fix the flaming, smoke-filled disaster happening behind him. No announcements, no apologies, no warnings just pure, unorganized chaos. All the while, the fridge door was still wide open, the food inside slowly going bad while the kitchen burned. The entire restaurant felt like it was collapsing into madness one problem at a time. I didn’t wait for my food. I didn’t ask for a refund. I left because I genuinely felt unsafe staying inside any longer. Between the exploding stove, the spoiled ingredients, and the complete lack of leadership, this place should be shut down until it remembers what safety is. McDonald's is like a toxic ex. I keep coming back. but I won’t be returning. Ever. again, Employees names Sophie, Tyler, John, Ben, Tyrell.
  • AT
    Alicia Tyring
    Nov 12, 2025
    1.0
    Prolly the worst I've ever been to. Order was taken wrong. Gave the # of the value meals and every item was charged separately. Even after being ridiculously overcharged, pull up to the window missing drinks, they refused to fix or resolve. Argued, then finally gave us the missing drinks. Get home to find out 1 of our $10 meals was completely MIA. Which I guess is partly our fault for not checking the food along with the drinks.
  • BA
    Brandi Asher
    Oct 26, 2025
    1.0
    Waited over 25 min for an online pickup. Guy came out and said did you order a big mac snd i said no. I said my order. His comment was we dont have that on the screen, did you order at the right store

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Boonville, IN?

McDonald's in Boonville, IN is open from 4:00 AM to 11:00 PM Monday through Thursday, 4:00 AM to midnight on Friday and Saturday, and 5:00 AM to 11:00 PM on Sunday.

During what hours is the drive-through service available at this McDonald's?

The drive-through is open from 4:00 AM to 11:00 PM Monday through Thursday, 4:00 AM to midnight on Friday and Saturday, and 5:00 AM to 11:00 PM on Sunday.