Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,480 reviews
5 stars
354
4 stars
259
3 stars
278
2 stars
139
1 star
450
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and curbside orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Management Issues
Reviews pointed to poor management practices, including understaffing and lack of organization, contributing to overall negative experiences.
- FIFerdinand Gulker IV1 day ago1.0Unfortunately, McDonald’s in Bluffton is the only one close. Their coffee is OK but their food quality is very poor. French fries are never advertised like on TV buns are generally hard contrary to new commercials on TV. I believe they need some new management or owner get more involved at store location.
- TTTaylor TroutNov 15, 20251.0This is the most expensive McDonald’s and the slowest highly recommend driving to another McDonald’s it will still probably be quicker than waiting for this one
- DSDevon SmithOct 28, 20254.0It's fast, it's McDonald's!
- CHCasey HundleyOct 9, 20255.0Work are good people food is great
- HBHarold BaileyOct 6, 20253.0I ordered a sausage Mcmuffin and a sausage biscuit. Obviously that was more than they could process. I received a sausage Mcmuffin in a sausage Mcmuffin wrapper and a sausage Mcmuffin in a sausage biscuit wrapper. I know, a little confusing, but a huge confusion for MCD. It's the simple things.
Frequently Asked Questions About McDonald's
What are the regular in-store operating hours for McDonald's at 984 N Main St, Bluffton, IN?
McDonald's in Bluffton, IN is open daily from 4:00 AM to 10:00 PM.
What are the McDonald's drive-through hours at this location?
The drive-through operates daily from 5:00 AM to 12:00 AM (midnight).
Are there extended delivery hours at this McDonald's location?
Yes, delivery is available from 5:00 AM to midnight on weekdays and Sunday, and until 1:00 AM on Fridays and Saturdays.
What delivery options and services does this McDonald's offer?
This McDonald's offers McDelivery with curbside pickup service and supports mobile ordering and offers via the McDonald's App.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from McDonald's online or using a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android via the Apple App Store and Google Play Store.
What are some nearby coffee shops where I can visit before or after McDonald's?
Nearby coffee shops include Scooter's Coffee and Bluffton's Friendly Brew Crew, great spots for additional beverages or snacks.
Is there a nearby farmers market close to this McDonald's location?
Yes, the Bluffton Indiana Farmers Market is nearby, offering fresh fruits and vegetables if you want to shop local produce after your visit.
Are there any automotive services near McDonald's where I can look after my car?
Nearby automotive services include Family Ford of Bluffton and Reimschisel Ford for car sales and repairs, and Bluffton Rentco which offers rental services and equipment.
Where can customers find more information about McDonald's rewards and promotions at this location?
Customers can learn about MyMcDonald's Rewards and earn points for free food at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.