McDonald's

3.6
1267 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1156 Vaughn Rd, Wood River, IL
62095, United States

Hours

Reviews

3.6
1,267 reviews
5 stars
460
4 stars
272
3 stars
254
2 stars
98
1 star
183

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Service was frequently described as slow and inconsistent, with some employees being rude or unhelpful.

Food Quality

Food quality varied, with complaints about cold, stale, or poorly prepared items, though some customers noted fresh food on occasion.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Customer Experience

Overall customer experiences were mixed, with some praising friendly staff while others highlighted poor service and long wait times.
  • RR
    Rigdon
    1 day ago
    1.0
    This will be the last time that I go to this McDonald's. This will be a third time I received a bad round egg on my sandwich. Considering I have to pay extra for this, when I saw green and brown spots throughout the egg, do not eat it if you see this on your egg. Stood for over 6 minutes tried to get somebody's attention just to be able to get my order that I had paid through the app.
  • GB
    Gordon B
    6 days ago
    2.0
    When your frappe or shake machine is down so this should be free. People drive out of their way to get something you offer but don't have.
  • CM
    Carrie McDowell
    Nov 17, 2025
    2.0
    One of the managers was really mad that I asked for no onions cause im allergic
  • BB
    brittney buck
    Nov 9, 2025
    1.0
    If I could give them negative stars I would. Employee named Jessica is disrespectful as hell to customers in drive through for no reason will not be back
  • CS
    Clint Schuetz
    Sep 16, 2025
    4.0
    Every time I go to this McDonald's they mess up my order. Went today and specifically asked for NO pickles and they even rang it up that way and when I got it , it had a sticker on it saying NO pickles and guess what it had pickles on it again.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1156 Vaughn Rd, Wood River?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM until midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.