Overall, customers praised the food as delicious and fresh, with standout dishes like seafood platters and Mardi Gras Pasta.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing long wait times and inattentive staff.
Staff Performance
While many servers received positive mentions for their attentiveness and friendliness, there were complaints about inexperienced staff and poor management responses.
Atmosphere
The restaurant's atmosphere was generally appreciated, though some found it too loud or crowded.
Menu Changes
Customers expressed disappointment over recent menu changes, particularly the removal of popular items like shrimp and grits.
LT
lashanda turner
2 days ago
2.0
I hadn't been to Pappadeaux, in years early 2000's. so, took my hubby and daughter for their birthday. My hubby was excited because when we drive in the big sign says, " Wild Caught Swordfish here. We had a 8pm reservation, but wasn't seated until 48mins later. Then when we were seated my hubby mentions to the waitress that he didn't see the Swordfish, she instantly corrects him and told him it was on the menu. He reopens the menu to show her and she's like oh. Then she ask someone and they said it was over for the season. The wait for subpar food was long. The waitress acted like it was her first day, she brought plates after we already had appetizers and bread after the plates. It was 2 birthdays but couldn't find the waitress to tell her. I put it on the reservation but they weren't acknowledged. Overall I definitely won't be back for another 20yrs.
BB
B
Nov 16, 2025
5.0
Dominique (our waiter) was amazing. She had great service in accommodating our big group celebrating my mothers birthday. She handles a big group efficiently and in great spirits. The service today was even better than the food.
TP
Taylor Polich
Nov 16, 2025
5.0
My family and I went here for dinner last night and sat at the bar. Izil was our waiter and it was the best service we have experienced. He was attentive, kind, food was great etc. will be coming back for sure!
BS
Brad Simpson
Nov 2, 2025
5.0
I've visited this restaurant a number of times over the years during business trips to Chicago, Lombard, and Cicero. Never disappointed, I always leave satiated and ready kick off the shoes and chill. The staff has always been super courteous and respectful. My go to order; shrimp etoufee with white rice, garlic bread, diet coke with a couple of sliced lemons. If I save room for dessert ... key lime pie!!! Enjoy!
BK
Bob Koch
Oct 28, 2025
5.0
I was there with my father and father in law. We had no idea what to expect. We were even a little skeptical about how it would be at 1145am on a Tuesday. FANTASTIC!! is what it turned out to be. Our waiter Kenny was awesome with explaining the menu and answering questions. He was on point with refills as well and that's a big thing I pay attention to. We had the pasta Mardi gras, catfish with beans and rice and the fried shrimp. 2 of us added the gumbo and salad side as well. My dad couldn't have been happier with the salad with house dressing and I agreed. The creamy balsamic (i think ) was out of this world. The gumbo was good as well. The portions were very good as I'm eating leftovers while posting this . Everything we had was delicious and we will return for sure.
Can I make a reservation at Pappadeaux Seafood Kitchen?
Yes, Pappadeaux Seafood Kitchen accepts reservations through their online reservation system.
Is there outdoor seating available at Pappadeaux Seafood Kitchen?
Yes, the restaurant has outdoor seating for guests.
Does Pappadeaux Seafood Kitchen cater for events?
Yes, catering services are available at Pappadeaux Seafood Kitchen.
Is Pappadeaux Seafood Kitchen family-friendly with facilities for children?
Yes, Pappadeaux welcomes children, offers a children's menu, and has high chairs available.
What nearby places can I visit before or after dining at Pappadeaux Seafood Kitchen?
Nearby you can visit Cafe De Jeanola, a coffee shop and cafe, or explore health and medical facilities like Thresholds or Millennium Medical Management.
How can I find Pappadeaux Seafood Kitchen if I'm using public transit or exploring the area?
You can use nearby landmarks like Cafe De Jeanola or professional services such as Centene to locate Pappadeaux Seafood Kitchen at 921 Pasquinelli Dr in Westmont, IL.
Are there professional services or medical centers near Pappadeaux Seafood Kitchen for visitors who might need them?
Yes, nearby professional services include Centene, Physicians Sports and Injury Center, and Salt Creek Medical Imaging for various health and professional needs.