Business Details
About
Thai Restaurant
Location
Hours
Reviews
4.1
397 reviews
5 stars
237
4 stars
66
3 stars
37
2 stars
18
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some dishes praised for flavor while others criticized for blandness and incorrect preparation.
Service Issues
Frequent complaints about rude or inattentive staff, with some customers experiencing significant order mistakes.
Pricing and Value
Some customers feel prices have increased while portion sizes and food quality have decreased, leading to dissatisfaction.
Ambiance and Cleanliness
Concerns raised about cleanliness and the overall atmosphere, with some noting improvements under new ownership.
Customer Loyalty
Long-time customers express disappointment over recent declines in quality, while new customers appreciate the food and service.
- CBChris BrownNov 16, 20251.0Since under new ownership, its thumbs down for me. I went there last week and ordered a large soup, which they made very wrong to my order...didn't come back to the table to ask how things were after being served. Poor english speaking server...didn't understand, but pretended he did. I was charged over $3.5 for a Cup of hot water and a cheep tea bag. In addition was not offered any refund, or even a partial charge for the soup the made wrong.... which was also very expensive! $22 dollars for one soup and two cheap tea bags.. I complained when checking out and he didn't care...just got a meek "sorry" as he was charging my card full price. There was only two customers in there at the time....not busy to be distracted. The other owners would charge fairly and would have had a tea pot instead. They also got my orders right, and they would always check on you after being served. I probably won't return! Dissapointed.
- ALAdrian LeonNov 9, 20255.0Wrong orders.
- MAMello abelOct 28, 20251.0The customer is always wrong ! New owners. I ordered sticky rice with coconut. Instead I just got rice. When u hear sticky rice u think of it as a dessert. But they insisted this was sticky rice.they didnt put the coconut because the girl said I didn't ask for it. Even if they did put coconut cream on it it wouldn't have made a difference because it not the right rice. Wasn't even sweet. The old owners would just correct it with no problem. It was only $3 and she wanted to stand here gound that she was right. They can keep the $3 because be the last money there getting from me. So make sure everthing u order here is written on paper because if something go wrong your out of luck.
- ASAmy StoneOct 20, 20255.0We love Mai Thai! The mama crazy noodles were great with just the right amount of spice and the Indian Curry has so much flavor. Highly recommend.
- TCTina CheloskiOct 3, 20253.0The liquid for green curry with seafood was tasty but it contained few seafoods, the tail ends of green beans were uncut which looked lousy. Panang curry with chicken had good amount of chicken but the liquid taste was ok kinda tomato taste.
Frequently Asked Questions About Mai Thai Restaurant
What are the regular opening hours of Mai Thai Restaurant?
Mai Thai Restaurant is open Monday to Thursday from 11:00 AM to 8:30 PM, Friday until 9:00 PM, Saturday from 12:00 PM to 9:00 PM, and Sunday from 4:00 PM to 8:30 PM.
Does Mai Thai Restaurant offer delivery services?
Currently, Mai Thai Restaurant offers in-store pickup but does not provide delivery.
What are the takeout hours for Mai Thai Restaurant?
Takeout hours match the restaurant's opening hours: Monday to Thursday 11:00 AM - 8:30 PM, Friday 11:00 AM - 9:00 PM, Saturday 12:00 PM - 9:00 PM, and Sunday 4:00 PM - 8:30 PM.
Where is Mai Thai Restaurant located?
It is located at 697 N Cass Ave, Westmont, IL 60559, USA.
What types of cuisine does Mai Thai Restaurant serve?
Mai Thai Restaurant serves Thai, Asian Fusion, Chinese, as well as vegetarian and seafood dishes with options including soups, noodles, rice, and salads.
How can I view the menu and place an order at Mai Thai Restaurant?
You can view the menu and place orders online at https://maithairestaurant.com/menu.
What is the phone number to contact Mai Thai Restaurant?
You can reach Mai Thai Restaurant by calling +1 630-455-4298.
What nearby dining options are available around Mai Thai Restaurant?
Nearby dining options include Dairy Queen (ice cream and fast food), Desi Chilli (Indian cuisine), Sushi Nova (sushi and buffet), Katy's Dumpling House (dumplings), and Taste Greek Street Food offering Greek fast food.
Are there any beauty and wellness centers near Mai Thai Restaurant?
Yes, nearby beauty and wellness spots include Levon Skin Lab (spa), Salon Rivaz (hair salon), Rivaz Salon (beauty and barber), Pro Nails (nail salon), and Detox Foot Massage for massage therapy.
What nearby locations might help visitors find Mai Thai Restaurant?
Visitors can use nearby landmarks like Dairy Queen and Desi Chilli for directions, and the LibertyX Bitcoin ATM is also close by for added convenience in the area.