McDonald's

3.7
807 reviews
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Business Details

89 W North Ave, West Chicago, IL
60185, United States
(630) 293-4986
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
89 W North Ave, West Chicago, IL
60185, United States

Hours

Reviews

3.7
807 reviews
5 stars
346
4 stars
165
3 stars
125
2 stars
63
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy and slow service, with many mentioning that their orders were wrong or incomplete.

Food Quality

The quality of food was inconsistent, with complaints about cold or stale items, and some customers noted that the food was sometimes served hot and fresh.

Cleanliness

While some reviews praised the cleanliness of the restaurant and play area, others reported dirty tables and unsanitary conditions.

Staff Attitude

Customer experiences with staff varied widely; some found them friendly and helpful, while others described rude or indifferent service.

Play Area

The play area was generally well-received, with many families enjoying it, although some noted issues with temperature and cleanliness.
  • IG
    Itzamary Garcia
    Dec 1, 2025
    1.0
    I go here every morning for my ice coffee I ask for it very simple I think and everyone but this short Mexican lady she’s a bit dark skinned ALWAYS MAKES IT HOW SHE WANT IT NOT HOW I ASK FOR IT . Something needs to be addressed to her how is it that it’s only messed up when she does it anyone else does it how I ask and it’s perfectly fine nd I feel she never puts the sticker on it to avoid being told I didn’t ask for certain things really discouraging about to start going somewhere else
  • GH
    Gris Herrera
    Nov 17, 2025
    1.0
    They give no syrup with an order of a big breakfast. Also orange juice always tastes like water.
  • AA
    Andy
    Nov 8, 2025
    5.0
    Very clean people were nice and quick
  • SF
    Siren Fury
    Oct 12, 2025
    5.0
    Large play place and lots of happy kids.
  • NH
    Noel Hermosillo
    Oct 10, 2025
    5.0
    Came here to check out the play place. My kids had a good time. One of the better playplaces. I like that the kids' play area has a room with windows right in front of it. Inside the play area, it can get uncomfortably loud with all the little ones screaming. The restaurant is ADA-compliant. Bathrooms and eating areas were all clean and orderly. Service was fast.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 89 W North Ave, West Chicago?

Delivery is available daily from 5:00 AM to 11:00 PM.

Can I use the drive-thru at McDonald's in West Chicago, and what are its hours?

Yes, the drive-thru is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturdays and Sundays from 4:30 AM to 11:00 PM.