McDonald's

3.6
878 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
511 W Liberty St, Wauconda, IL
60084, United States

Hours

Reviews

3.6
878 reviews
5 stars
352
4 stars
173
3 stars
138
2 stars
61
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with rude staff, incorrect orders, and slow service, leading to a negative perception of customer service.

Cleanliness

Some reviews highlighted that the location was clean and well-maintained, while others noted dirty bathrooms and unsanitary conditions.

Order Accuracy

Many customers experienced problems with incorrect or incomplete orders, particularly in the drive-thru, indicating a need for better training and attention to detail.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others complained about cold or poorly prepared food.

Employee Performance

Certain employees received praise for their friendliness and efficiency, while others were criticized for poor service and lack of professionalism.
  • MC
    Matthew Carlson
    Nov 10, 2025
    5.0
    Very good
  • JR
    Jack Roo
    Oct 4, 2025
    5.0
    Andrew is a fantastic employee and person. He reads the order back to make sure it is correct and tells you what the cost is at the drive through. He is friendly and a good people person. I know that he is "just doing his job", but so many people lack these basic skills that is it worth mentioning when it happens
  • GH
    Gerald Harvel
    Sep 27, 2025
    5.0
    Very clean place all the equipment work like it was supposed to was nice everybody cleaned up after they were done was really expecting a little bit more from the massage chairs
  • DC
    David Coleman
    Sep 4, 2025
    3.0
    Typical McDonald's. It's not good, but at least its food. Sorta
  • HS
    Hector Salgado
    Aug 26, 2025
    1.0
    This is the worst location in the area. Doesn’t matter what time or how you order, they can’t seem to get orders right or orders out in a reasonable amount of time.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Wauconda?

McDonald's in Wauconda is open 24 hours a day, 7 days a week, including drive-through and delivery services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24 hours a day, every day of the week.