Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
729 reviews
5 stars
202
4 stars
134
3 stars
142
2 stars
66
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, disorganization, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and restrooms, contributing to a negative experience.
Food Quality
Many customers complained about cold, old, or improperly prepared food, with several noting that their orders were consistently wrong.
Staff Attitude
There were numerous mentions of rude or unhelpful staff, with some customers feeling ignored or poorly treated during their visits.
- DHDerek Hawkins2 days ago1.0Slow and horrible service from a staff that can barely speak English and takes multiple times to get a simple order, correct.
- FTFabiola TomasJan 3, 20261.0We went to this location at 9:15pm on a Saturday after a basketball game. We tried to go in to dine in but it was locked. I could see workers inside. The store hours were posted on the door and it said dine in hours were open until 11:00pm. I called and and no one answered and then I called again and they hung up on me. So I went to the drive thru and asked and they said they closed the dining room at 9:00. They were rude so we didn't order.
- BNBecky NolanDec 30, 20254.0I used the drive in. The cashier was very friendly and smiled. The chicken nuggets were hot
- JTJo Jo ThomasDec 11, 20253.0Short staffed. The poor guy was literally running orders out to like 8 different cars
- RSRobert “The Heel” StevensDec 9, 20252.0I went to get a burger from the store one hour before close. I was told they were out of every burger on the menu, every chicken sandwich, even the fish. They said all they had was McNuggets, which is very unbelievable. I decided not to buy anything.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 176 Marketplace Drive in Waterloo, IL?
McDonald's at 176 Marketplace Drive, Waterloo, IL is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates daily from 5:30 AM to 11:00 PM.
Can I get delivery from this McDonald's? If so, what are the delivery hours?
Yes, delivery is available daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays. You can order online at their delivery website.
What ordering options are available at this McDonald's?
You can order via the McDonald's App on iOS or Android, use mobile ordering, curbside pickup, drive-thru, or delivery through their website.
What payment methods does this McDonald's accept?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, and cash.
Is free WiFi available at this McDonald's location?
Yes, free WiFi is available for customers.
Which nearby coffee shops can I visit before or after dining at McDonald's?
Scooter's Coffee is a nearby coffee shop where you can enjoy a variety of coffee and cafe items along with your visit to McDonald's.
Are there other fast food options near McDonald's at 176 Marketplace Drive?
Yes, nearby fast food options include Subway, Dairy Queen Grill and Chill, Papa John's Pizza, and another McDonald's location.
Where can I find automotive services near McDonald's?
Cleancar Express Car Wash and Hucks gas station are close by, offering car wash and fuel services respectively.
What nearby retail and service places could be convenient after visiting McDonald's?
You can visit Reiniger Jewelers for gifts, T-Mobile and Waterloo-MagentaMania for mobile phone needs, or stop by Schnucks Florist & Gifts for floral arrangements.