McDonald's

3.1
908 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1400 West Peoria Street, Washington, IL
61571, United States

Hours

Reviews

3.1
908 reviews
5 stars
223
4 stars
183
3 stars
169
2 stars
104
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and curbside pickup, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food served cold.

Staff Attitude

Feedback indicated a mix of rude and unprofessional behavior from staff, with some customers experiencing disrespectful interactions.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty dining areas and restrooms.

Food Quality

Several customers noted that the food was often cold, old, or poorly prepared, leading to dissatisfaction.
  • CC
    Connie
    Nov 16, 2025
    1.0
    Waited 20 minutes for my food and ended up having to leave without it bc I was late for work. I couldn’t cancel my order bc it was already “started.” Now I’m out $15 and late for work.
  • AW
    Alisha Walden
    Oct 25, 2025
    3.0
    No matter when you come you always have to pull forward. If its dead and no one is here, you pull forward. Super busy? Pull forward. It's insane. Always a long wait no matter when you come. They always forget something in your order too for all that time they have to prepare it.
  • RE
    Rogelio Espinoza
    Oct 16, 2025
    1.0
    If I could give negative 5 stars I would. The workers here don’t know how to follow simple directions
  • LR
    Laura Ramos
    Oct 13, 2025
    1.0
    We stood in the front of the line for 1 hour and nobody came!!
  • SL
    Samantha Lovell
    Oct 4, 2025
    1.0
    Would give zero stars if I could. Always a long wait. We ordered curbside (have tried curb side and drive thru a few times) and always have to wait 20+ minutes and then the food is wrong / fries are mushy.

Frequently Asked Questions About McDonald's

What are the general operating hours of this McDonald's location?

This McDonald's is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on Saturdays and Sundays.

What are the drive-thru hours at this McDonald's?

The drive-thru operates from 5:30 AM to 11:00 PM Monday through Friday, and from 5:30 AM to midnight on Saturdays and Sundays.