McDonald's

3.1
913 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1400 West Peoria Street, Washington, IL
61571, United States

Hours

Reviews

3.1
913 reviews
5 stars
223
4 stars
183
3 stars
169
2 stars
105
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for their orders, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Numerous complaints were made about cold, old, or poorly prepared food, including items that were inedible.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was frequently described as dirty, with unkempt dining areas and restrooms.
  • TM
    Thomas Magnuson
    Dec 20, 2025
    1.0
    They love to give your online order to other cars than proceed to tell my they never got my order🤣 this place is always a joke
  • HP
    Hunter Page
    Dec 8, 2025
    1.0
    I got the $5 meal and we asked for extra ranch, didn't give a extra ranch.The five dollar meal is a mcdouble 4 nuggets, fries and a drink. They didn't give us our extra ranch or my nuggets.I only got my fries , and they gave me two mcdouble's , instead of one i'm very upset with this place.I will be calling. 🫤
  • RB
    rachel bazil
    Dec 6, 2025
    1.0
    Waited 20 minutes for 3 drinks in the drive up spots. They completely paid no attention to any of the drive up spots and tended to the drive thru. Had to call and complain that no one was bringing orders out. This happens almost every time I place an order. Will start doing business elsewhere if they cannot figure out their system and how to manage the drive thru and drive up spots at the same time.
  • EO
    Ellen Oatman
    Nov 30, 2025
    1.0
    I’ve been to this location on a few occasions throughout the last couple years now. Each and every visit it has taken extremely long to get our food. I’m talking 20 minutes minimum. This is rather you order ahead or not. In drive thru or the lobby. And when you get your food it usually isn’t hot
  • CC
    Connie
    Nov 16, 2025
    1.0
    Waited 20 minutes for my food and ended up having to leave without it bc I was late for work. I couldn’t cancel my order bc it was already “started.” Now I’m out $15 and late for work.

Frequently Asked Questions About McDonald's

What are the general operating hours of this McDonald's location?

This McDonald's is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on Saturdays and Sundays.

What are the drive-thru hours at this McDonald's?

The drive-thru operates from 5:30 AM to 11:00 PM Monday through Friday, and from 5:30 AM to midnight on Saturdays and Sundays.