Dairy Queen

4.0
274 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
1003 N Springfield St, Virden, IL
62690-1029, United States

Reviews

4.0
274 reviews
5 stars
130
4 stars
71
3 stars
36
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Several reviews mentioned issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers praised the food as hot and fresh, others complained about undercooked items and poor quality, particularly fries and chicken.

Staff Attitude

The staff received mixed reviews; some customers appreciated their friendliness, while others noted a lack of professionalism and focus.

Cleanliness

There were concerns about cleanliness in the store, with some customers mentioning the need for better upkeep.
  • KS
    Kady Scoggins
    Nov 24, 2025
    1.0
    I went here a for a salad, I asked for two ranches with my salad because two are suppose too come with it; she wanted too argue. I beg a differ, I’ve worked at dairy & two is most definitely suppose too come with the crispy salads!!!
  • TB
    Tara Baker
    Sep 24, 2025
    1.0
    Every time I go here they always mess something up. My order is never correct and the food is terrible. Fries are undercooked chicken hard as a rock, bread soggy. They have had the same cook working there for 20 years and still can’t get an order right, and then you have all the highschoolers lolly gagging in the front, tripping over each other and none of them have the slightest clue of what is even going on, not even paying attention to the customers because they are too busy gossiping about which high schooler did what with who at Greg’s house. They need to learn the definition of true work ethic.Thankyou.
  • DP
    Danielle Perkins
    Sep 16, 2025
    5.0
    Awesome new milkshake+(seasonal)
  • CB
    Candice Butler
    Nov 27, 2016
    5.0
    Love the food

Frequently Asked Questions About Dairy Queen

What type of food and treats does Dairy Queen in Virden, IL offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

Does Dairy Queen in Virden have drive-thru services?

Yes, this Dairy Queen location offers a drive-thru service for convenient ordering and pickup.