Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,369 reviews
5 stars
520
4 stars
298
3 stars
254
2 stars
95
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including rude staff and long wait times, leading to frustration.
Food Consistency
There were frequent complaints about incorrect orders and food quality, with some items being served cold or stale.
Cleanliness
While some reviews praised the cleanliness of the restaurant, others noted dirty bathrooms and unsanitary conditions.
Positive Experiences
Despite the negative feedback, several customers highlighted friendly staff and enjoyable experiences, particularly for families.
- JSJerry “Jer S” S.2 days ago5.0Nice southern hospitality here.
- MCM Cohn4 days ago4.0Very clean, very polite workers.
- RLRic LoveJan 3, 20261.0Every time I go there it's something. Either crazy wait times, incorrect food, or just overall rudeness. Getting food there is like ordering in a jr high lunchroom where students run the asylum. Night staff especially. Buch of entitled kids acting bothered by having to do the job. No pride, no concern for customers experience. Definitely need new management. I would avoid this location.
- KRKevin RickDec 20, 20253.0Dont know how to explain it .. besides... saying this place was terrible..
- SHShondarnisha HainesDec 9, 20251.0#mrs420ish FIRE JAMIE IMMEDIATELY 12/09/2025 @5:52 pm
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Troy, IL?
McDonald's in Troy, IL is open daily from 5:00 AM to 4:00 AM the next day.
During what hours is the McDonald's delivery service available?
Delivery service is available from 7:00 AM to 10:30 PM Monday and Wednesday to Sunday, and until 11:30 PM on Tuesday.
Does McDonald's in Troy offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 4:00 AM the next day.
Can I order McDonald's for delivery or pickup online?
Yes, you can order for delivery or curbside pickup online via the McDonald's delivery website or mobile app.
What payment options are accepted at McDonald's in Troy, IL?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, this location offers WiFi, Mobile Ordering, Mobile Offers, DriveThru, Gift Cards, and McDelivery services.
Where is McDonald's located in Troy, IL?
McDonald's is located at 103 McDonald S Lane, Troy, IL 62294, USA.
What are some fast food options near McDonald's in Troy, IL?
Nearby fast food restaurants include Jack in the Box, Dairy Queen Grill & Chill, Burger King, and Arby's, offering a variety of burgers, tacos, ice cream, and sandwiches.
Are there any convenient automotive or gas services near McDonald's in Troy?
Yes, nearby automotive and gas services include U-Haul Neighborhood Dealer, CAT Scale gas station, Pilot Travel Center, BP gas station, and Wholesale ATV dealership.
What nearby landmarks or attractions can I visit around McDonald's in Troy?
You can visit the famous St Louis Arch, a notable landmark and museum, which is close to McDonald's in Troy.