Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,059 reviews
5 stars
397
4 stars
250
3 stars
211
2 stars
59
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and order inaccuracies, particularly in the drive-thru.
Food Quality
While some customers praised the food as hot and fresh, many others complained about cold food, incorrect orders, and overall declining food quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and sticky tables, which detracted from the dining experience.
Staff Performance
Kyland received high praise for his exceptional customer service, but other staff members were criticized for rudeness and lack of attentiveness.
Overall Experience
Mixed reviews indicate that while some customers had positive experiences, many expressed frustration with service consistency and food quality.
- WSWade SorrillOct 30, 20255.0Food is almost always great, service is always amazing when Kyland is working (which is basically every day). Kyland needs a raise, he has amazing customer service skills and is very attentive
- CCcoach caldwellOct 30, 20255.0Kyland is the best worker here by far. Ive never seen a worker here more engaged in customer service than him. Give him a raise
- LRLindsey RichardsOct 12, 20251.0omg why it smells so bad. it smells like bad water. like moldy water. omg its so gross. then their screen dont work and they cant even fix the printer in the machine that prints your ticket. its so bad. I dont wanna know whats all over this floor.
- STSharon TravisOct 9, 20251.0Waited 30 minutes in line then another 30 minutes for food and lady behind me ordered same as me and got hers before I did
- JSJeff ShankOct 5, 20252.0Literally say in line for 20 minutes on a Sunday before getting food with a near empty parking lot and only 6 cars in front of us in line. And still got the order wrong
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Taylorville, IL?
McDonald's in Taylorville is open daily from 5:00 AM to 11:00 PM.
During what hours is the drive-thru service available?
The McDonald's drive-thru is open from 4:00 AM to midnight Sunday through Thursday, and extended until 2:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 6:00 AM to 10:30 PM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods can I use at McDonald's in Taylorville?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple App Store and Google Play.
Is there free WiFi available at this McDonald's?
Yes, this McDonald's location offers free WiFi to customers.
What nearby convenience stores are close to McDonald's in Taylorville?
Circle K and Walgreens are nearby convenience stores where you can shop or fill up on gas when visiting McDonald's.
Are there any nearby pharmacies if I need to pick up medication?
Yes, CVS Pharmacy and Walgreens are near McDonald's for your pharmacy and medical supply needs.
What other dining options are available near McDonald's in Taylorville?
Nearby you can find Angelo's Pizza for Italian food, Jimmy John's for sandwiches, Subway for subs, and KFC for chicken.