McDonald's

3.4
1448 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1660 Dekalb Ave, Sycamore, IL
60178, United States

Hours

Reviews

3.4
1,448 reviews
5 stars
479
4 stars
304
3 stars
250
2 stars
125
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, particularly during late-night shifts, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Speed of Service

The drive-thru and overall service speed were often criticized, with long wait times reported during various hours.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty play areas and unsanitary conditions.
  • SE
    Sami Elarifi
    5 days ago
    5.0
    Great food, quick service, and very friendly staff.
  • AT
    Adrian Tinoco
    Dec 31, 2025
    3.0
    Its a mcdonalds
  • BB
    Borg Bus
    Dec 18, 2025
    1.0
    Had to spit out half a hash brown in parking lot cuz had a hair in it. Ruined my breakfast.
  • SA
    Sivani Allamsetti
    Dec 8, 2025
    1.0
    The staff here are always very rude. They speak very rudely whenever I try getting food here. Whenever I come here to get food, my mood gets spoiled and ruins my day. I understand if the staff are having some bad day, but this happens every single time. Sometimes, I place a mobile order and come to pick it up through drive-through and the staff rudely deny me the service through drive-through. They reply harshly saying I will only serve you if you walk into the lobby. Sometimes, they close the lobby at 10 pm and the other days at 11pm. They do not have any fixed timings. How are we supposed to know whether the door is opened or closed? In this cold weather, trying to get out of the car every time, just for the door to be closed is annoying. Once the staff member asked me to walk into the lobby to get my food, I did try going inside and the door is closed. This happened quite a few times. Will never be getting any food here again!!!
  • LP
    laneice Purnell
    Nov 28, 2025
    1.0
    I’m not a fan of McDonalds especially this location. I decided to eat from there I don’t know but the service was not good people playing over the intercom and they sold me cold fries and a burger that look like a kid played over. No apologies but I have the photos to show.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1660 Dekalb Ave, Sycamore, IL?

McDonald's at 1660 Dekalb Ave is open from 5:00 AM to 11:00 PM every day of the week.

Is the McDonald's drive-through open 24/7?

Yes, the drive-through at this McDonald's location is open 24 hours a day, seven days a week.