Customers frequently praised the pizza and Italian dishes for being delicious and consistently good, although there were some complaints about specific items being undercooked or bland.
Customer Service
The owner and staff received high marks for friendliness and helpfulness, but there were notable complaints about poor customer service experiences, particularly regarding order mistakes and management responses.
Pricing Concerns
Several reviews mentioned that prices have increased significantly, leading to perceptions of poor value for certain menu items.
Delivery Experience
While many customers reported fast and friendly delivery, there were also complaints about delays and issues with order accuracy.
Local Support
Many customers expressed a strong preference for supporting this local business, highlighting the community feel and personal touch from the owner.
MD
markus denes
Nov 13, 2025
5.0
The best pizza and the owner is the nicest person by showing his appreciation with a big smile everytime☺️
MD
Mike Dahlke
Nov 11, 2025
5.0
Best thin crust pizza in Sycamore/Dekalb! Owners are friendly and work hard to make sure you enjoy your food. Tried fried chicken tonight, good add on to the pizza
KP
Kristen Pavlak
Nov 7, 2025
5.0
We had a school function on a Friday night and Italian Dreams knocked it out of the park! So kind, generous, and delicious!! Highly recommend!
AH
Andrew Holmblad
Oct 24, 2025
5.0
Best place in town for pizza. Owners and all who work there are super nice and super friendly. Our family loves supporting local business and this one is at the top of our list. Friday night is pizza night and Italian dreams is our #1 GO-TO choice.
SS
scott s
Oct 16, 2025
5.0
the owner is an amazing man! very friendly and generous and a good person. makes me feel very welcome, and the food is delicious! it is truly a dream! god bless the amazing owner 🙏