Pizza Hut - Closed

3.6
223 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2341 W. Monroe St. in Springfield, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut - Closed
2341 W. Monroe St., Springfield, IL
62704, United States

Hours

Reviews

3.6
223 reviews
5 stars
106
4 stars
32
3 stars
25
2 stars
7
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about burnt, cold, or undercooked pizzas.

Positive Experiences

Some customers praised the friendly staff and timely service, noting that their orders were correct and food was hot.

Delivery Problems

Several customers experienced issues with delivery, including late arrivals and missing items.

Cleanliness Concerns

There were complaints regarding cleanliness, particularly about staff hygiene practices during food preparation.
  • RC
    Rama Chandra
    Jun 15, 2024
    1.0
    I have been there on 6/15 night after 9:30 PM waiting for an order and the employee said you got about 8 minutes left for that order I waited around 15 min but there was no pizza on the oven And the employee was not responding and after a while came and handed me the order from the storage which was actually ready the first minute I walked into the storage and the employee arrogantly Handed the order from the storage which was already ready and I waited for nothing. Stupid and Arrogant Employee made me realise service in Papa John's and Dominos was actually better
  • EH
    Erica Hall
    Jan 11, 2023
    1.0
    Poor customer service. Called to speak with a manager. The person answered the phone and said he was the manager and called me rude. This type of service needs to stop.There is no reason I shouldn't be upset. Take care of the customer.
  • VO
    Vail O’Connor
    Sep 20, 2021
    5.0
    Everything was great: Time delivered in , delivery guy , taste ..
  • QT
    Quentyn Thomas
    May 28, 2019
    1.0
    They are understaffed, my online order was given to someone else I had to wait for my order to be redone. They did give a $5 discount but I will not be going back. This is the 2nd time I went there and no good reasons to go back.
  • VV
    Vee
    Nov 6, 2017
    1.0
    Went to order a medium veggie pizza for caryout. Didn’t find out until I was home that the pizza was raw- I bit into what I thought was cheese only to realize that the dough was soft all the way through. Talked to the manager Sheri who said,” No refunds. Next time ask for “well-done”. I didn’t know I was ordering a steak

Frequently Asked Questions About Pizza Hut - Closed

What type of cuisine does Pizza Hut at 2341 W. Monroe St. in Springfield offer?

Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, along with signature wings, pastas, and desserts.

What are the delivery hours for this Pizza Hut location?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and Friday and Saturday from 10:00 AM to 1:00 AM.