Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1501 Wabash Ave in Springfield, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.1
242 reviews
5 stars
84
4 stars
30
3 stars
35
2 stars
23
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of assistance.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to dissatisfaction.
Delivery Issues
Frequent complaints about late deliveries and orders not arriving at all were noted.
Food Quality
Several reviews mentioned food being cold, overcooked, or not prepared as requested.
Staff Attitude
Customers expressed frustration with staff attitudes, describing them as unprofessional and dismissive.
- AHAnthony Hurley3 days ago2.0Order was to be ready at 8:15, which it was. I was in store by 8:10 and as I was walking in the worker at the front walked into the back. Food was then placed into the heater and all workers are in the back laughing and on their phones while I still just wait for my food thats already ready.
- JRJosh Roberts5 days ago1.0Ordered online. Email said Pizza was ready. Got to the window and it hadn't even been started yet.
- TRThe ReSorceNov 4, 20251.0The manager at this location needs to be addressed immediately. When a customer has a complaint, the right thing to do is make it right — period. Instead, the manager responded with completely unprofessional and verbally abusive behavior, saying things like “You’re not a human being” and “Leave and don’t come back.” This all started over a simple complaint about a pizza that was sloppy, greasy, and poorly made. We’re from out of town and had to bring it back, which was already inconvenient enough. Rather than showing kindness or professionalism, the manager escalated the situation with hostility. Yes, I was frustrated, but no customer deserves to be spoken to that way. I told him directly that he shouldn’t be a manager — and his response only proved that point. His behavior was completely unacceptable and he should be held accountable for it.
- DRDebbie RossOct 12, 20251.0I did a online order yesterday 10-11-2025 to be delivered. When my order arrived part of my order was missing ( it happens mistakes are made.) I was told my food would be delivered in 30 minutes. A hour later nothing. I finally had a physically go into the store where I explained the situation to one of the workers there who was more concerned about attending to her register and telling me "she just got to work . My food was over cooked the service was not good.The Wabash store needs to be overhauled "no customer service". I should have read the reviews before ordering. Shame on Pizza hut.
- RSRaechal StacyOct 11, 20251.0Got the wrong food when it was delivered. Called to have it corrected and almost 3 hours later nothing so I went up there to see what was going on and I got nothing but attitude and when I got some resolve my food sucked
Frequently Asked Questions About Pizza Hut
Looking for great pizza deals in Springfield, IL?
Hut Rewards® is the best way to earn free Pizza Hut pizza in the Springfield-area. Get great discounts, pizza deals and pizza coupons on the <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals">Pizza Hut deals</a> page or on the Pizza Hut <a href=”https://pizzahut.onelink.me/evpH/9a6932f6">mobile app</a>.
Where can you get food delivery in Springfield, IL?
With delivery drivers dedicated to keeping your food oven-hot, Pizza Hut is the best way to get fast food delivery. Order your food delivery today at <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals ">PizzaHut.com</a>or call .
Where can you get wings in Springfield, IL?
Pizza Hut offers wing delivery and carryout for <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">traditional wings</a> or <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">boneless wings</a>. Try all the Wingstreet® flavors including buffalo wings, garlic parmesan wings, honey BBQ wings, spicy garlic wings, Hawaiian Teriyaki wings, or even Cajun style dry rub wings.
What are the operating hours for Pizza Hut at 1501 Wabash Ave in Springfield, IL?
Pizza Hut is open daily from 9:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does Pizza Hut at this location offer delivery and pickup services?
Yes, Pizza Hut offers in-store pickup, delivery, and no-contact delivery services.
How can I place an order for delivery or carryout at this Pizza Hut?
You can order online through their website or mobile app for delivery, carryout, or curbside pickup.
What are some popular menu items at Pizza Hut in Springfield?
They serve classics like Meat Lovers® pizza, Original Stuffed Crust®, signature wings, pastas, and desserts.
Are there any rewards or deals available for customers at this Pizza Hut?
Yes, Hut Rewards® offers discounts, pizza deals, and coupons available on the Pizza Hut deals page or mobile app.
Can I get wing delivery or carryout from this Pizza Hut?
Yes, you can order traditional and boneless wings in various Wingstreet® flavors including buffalo, garlic parmesan, honey BBQ, spicy garlic, Hawaiian Teriyaki, and Cajun dry rub.
Is there a nearby Asian restaurant near Pizza Hut where I could try other cuisines?
Yammi Yammi Quick Way Chicken Teriyaki is an Asian and Chinese restaurant located near Pizza Hut, offering additional dining options nearby.
What entertainment options are close to Pizza Hut for after my meal?
Debbie's Slots Lounge and Pennies Place are nearby casinos where you can enjoy some gaming after your meal.
Are there any beauty or personal care salons near Pizza Hut for a quick visit?
Yes, TC Nail Salon and Q Nails & Spa are nearby beauty salons where customers can relax and pamper themselves.
Where can I find postal or shipping services near the Pizza Hut at 1501 Wabash Ave?
Wabash Package & Postal and UPS Access Point location are nearby places offering shipping and postal services.