Pizza Hut

3.4
390 reviews
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Business Details

1861 Sangamon Ave., Springfield, IL
62702, United States
(217) 523-3260
https://locations.pizzahut.com/il/springfield/1861-sangamon-ave
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1861 Sangamon Ave. in Springfield, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
1861 Sangamon Ave., Springfield, IL
62702, United States

Hours

Reviews

3.4
390 reviews
5 stars
173
4 stars
54
3 stars
34
2 stars
21
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and difficulty reaching the store by phone.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and lack of communication regarding order status.

Food Quality

Customers frequently complained about the quality of food, including cold, undercooked, or poorly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed the food when it was prepared correctly.
  • JG
    Jon Graham
    4 days ago
    1.0
    I don't know how this place can be this bad. I used to come to this location allot as a kid for the buffet or the free pizza for reading books. I have tried periodically to order from here and it is wrong every time. They will make a pizza without certain toppings if they don't have them and they won't say anything. Your pizza will either be burnt, or uncooked, no sauce, barely any toppings... I haven't had a good pizza from here in years. Papa Murphy's is across the street, Fulzenzis is down the road, Little Caesars is down the road.l the other way. Don't go here.
  • DS
    Dawn Schuster
    Dec 11, 2025
    5.0
    Great service
  • LY
    L Y
    Oct 7, 2025
    2.0
    Saturday night's crew needs help, desperately. I caught the end of it luckily. The staff was cursing and yelling at each other, throwing things all over the kitchen. The counter person tried as much as possible to not to be rude when checking the customers out, however, went right back to screaming and yelling at the kitchen staff after taking care of the counter. The food was definitely not cooked fully and resembled the atmosphere it was cooked in. I wish I wouldn't have given pizza hut a second chance.
  • PH
    Paige Harris
    Sep 25, 2025
    5.0
    Love pizza hut and would love if they could open the inside again so I can come in and eat
  • AK
    Amanda Kline
    Sep 13, 2025
    5.0
    The man was very respectful a lot of help and did not get irrated with my three year old child will most definitely be coming back
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Frequently Asked Questions About Pizza Hut

What is the address of the Pizza Hut in Springfield, IL?

The Pizza Hut is located at 1861 Sangamon Ave., Springfield, IL, 62702, US.

What are the delivery hours for this Pizza Hut location?

Delivery is available Monday through Thursday and Sunday from 9:00 AM to 12:00 AM, and on Friday and Saturday from 9:00 AM to 1:00 AM.