Mixed reviews on food quality; some dishes praised while others criticized for being bland or poorly prepared.
Service Issues
Inconsistent service experiences; some customers reported excellent service while others faced slow or inattentive staff.
Atmosphere
Generally positive remarks about the restaurant's ambiance, though some noted cleanliness issues.
Takeout Problems
Frequent complaints about incomplete or incorrect takeout orders.
Staff Attitude
Varied experiences with staff demeanor; some found staff friendly and accommodating, while others reported rudeness.
TD
Theresa “Terri” Duncan
Nov 10, 2025
4.0
Pricey for 4pm Monday
KB
Kev B.
Nov 2, 2025
5.0
Love going to Papa Franks. Great Saputo's food, without having to have a reservation, like at the original Saputo location( nice old school itailian place by the way :). Papa Franks has big bar area with lots of sports TVs too.
TH
Tammy Huston
Oct 26, 2025
1.0
I was so disappointed it was expensive but NOT good. From Spagetti to the salad. Could’ve finish
KB
Kim Barker
Oct 17, 2025
2.0
They have good food but you never get all your food when you order to go. They dont care either they have never offered to make it right. If you say anything they look at you like your stupid and pretty much ignore you.
MB
Mandi Blanchard
Oct 5, 2025
5.0
Highly recommend!! Food was absolutely AMAZING! Service was expecially amazing. Our waitress reviewed the history and the menu and answered our questions thoroughly! Again highly recommend this restaurant. Not outrageously expensive but great food!
What type of cuisine does Papa Frank's specialize in?
Papa Frank's provides authentic Italian cuisine including catering services in Springfield, IL.
What are the operating hours of Papa Frank's?
Papa Frank's is open daily from 11:00 AM to 10:00 PM.
Does Papa Frank's offer catering services?
Yes, Papa Frank's provides catering services in the Springfield area.
What payment options are accepted at Papa Frank's?
Papa Frank's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where is Papa Frank's located?
Papa Frank's is located at 4111 Wabash Ave, Springfield, IL 62711, United States.
Does Papa Frank's have lunch specials?
Yes, Papa Frank's offers lunch specials from 11 AM to 3 PM.
What services does Papa Frank's offer besides dine-in?
Besides dine-in, Papa Frank's offers catering and carry-out services.
What nearby bars can I visit after dining at Papa Frank's?
You can visit nearby bars like Socavon and Tilted Kilt after your meal at Papa Frank's for a drink or socializing.
Are there other restaurants near Papa Frank's for different dining options?
Yes, nearby restaurants include Roots Latin Grill for Latin American cuisine, IHOP for breakfast and brunch, and NASCAR Refuel Tenders & Burgers for burgers.
What local businesses near Papa Frank's might be of interest to visitors?
Visitors might enjoy nearby spots like Lucy's Place cafe for coffee or events, SaSa Nails & Spa for personal care, or EP Boutique & Home for shopping.