Papa Frank's

4.2
640 reviews

About

RestaurantCatererPizza Restaurant
Papa Frank's provides authentic Italian cuisine including catering service to the Springfield, IL area.

Location

Papa Frank's
4111 Wabash Ave, Springfield, IL
62711, United States

Hours

Reviews

4.2
640 reviews
5 stars
340
4 stars
172
3 stars
52
2 stars
37
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some dishes praised while others criticized for being bland or poorly prepared.

Service Issues

Inconsistent service experiences; some customers reported excellent service while others faced slow or inattentive staff.

Atmosphere

Generally positive remarks about the restaurant's ambiance, though some noted cleanliness issues.

Takeout Problems

Frequent complaints about incomplete or incorrect takeout orders.

Staff Attitude

Varied experiences with staff demeanor; some found staff friendly and accommodating, while others reported rudeness.
  • TD
    Theresa “Terri” Duncan
    Nov 10, 2025
    4.0
    Pricey for 4pm Monday
  • KB
    Kev B.
    Nov 2, 2025
    5.0
    Love going to Papa Franks. Great Saputo's food, without having to have a reservation, like at the original Saputo location( nice old school itailian place by the way :). Papa Franks has big bar area with lots of sports TVs too.
  • TH
    Tammy Huston
    Oct 26, 2025
    1.0
    I was so disappointed it was expensive but NOT good. From Spagetti to the salad. Could’ve finish
  • KB
    Kim Barker
    Oct 17, 2025
    2.0
    They have good food but you never get all your food when you order to go. They dont care either they have never offered to make it right. If you say anything they look at you like your stupid and pretty much ignore you.
  • MB
    Mandi Blanchard
    Oct 5, 2025
    5.0
    Highly recommend!! Food was absolutely AMAZING! Service was expecially amazing. Our waitress reviewed the history and the menu and answered our questions thoroughly! Again highly recommend this restaurant. Not outrageously expensive but great food!

Frequently Asked Questions About Papa Frank's

What type of cuisine does Papa Frank's specialize in?

Papa Frank's provides authentic Italian cuisine including catering services in Springfield, IL.

What are the operating hours of Papa Frank's?

Papa Frank's is open daily from 11:00 AM to 10:00 PM.