Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,078 reviews
5 stars
334
4 stars
216
3 stars
186
2 stars
96
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, especially in the drive-thru, with many experiencing long wait times and incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in restrooms and play areas, with some customers expressing disappointment over dirty conditions.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold or poorly prepared items, leading to dissatisfaction with the overall food quality.
- ECEthan ClarkeJan 3, 20261.0I ordered a #2 bacon and cheese no onion and pickle but they gave me only bread, cheese, and beef. I paid 10.53$ for the meal. My disappointment is immeasurable and my day is ruined.
- MHMitchell HJan 2, 20262.0Spent $63 on half full fry containers with fries that weren't that warm. Didn't get any sauce for any of the nuggets, 3 out of 4 orders for the kids were incorrect, we waited for longer than 15 minutes for food. A real swing and miss.
- SSSaraDec 11, 20255.0Drive through fast friendly service
- KPKristin PattersonDec 7, 20251.0No sweet and sour or ranch. They was out. Asked for Mcchickens to be plain. They had mayo and lettuce on them. They taste like old grease and fish. Never going back in there. 🤮
- JAJeramy AdamsNov 14, 20255.0Nice clean friendly environment
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3420 Freedom Dr, Springfield, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it opens at 6:00 AM and closes at 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What delivery services does McDonald's offer at this Springfield location?
McDonald's offers curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via their delivery URL or through the McDonald's App available on both iOS and Android devices.
What payment options are accepted at McDonald's on Freedom Dr?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service available for your convenience.
Are there nearby coffee shops if I want an alternative beverage option?
Yes, Starbucks is a nearby coffee shop, and Three Twigs Bakery & Bistro is also nearby where you can enjoy coffee and more.
What other fast food restaurants are close to this McDonald's?
Nearby options include Papa Johns Pizza, Portillo's, and another McDonald's location in the vicinity.
Where can I shop for groceries or pharmacy needs near McDonald's at 3420 Freedom Dr?
Meijer is a nearby supermarket for groceries, while Walgreens and CVS Pharmacy inside Target Store are nearby for pharmacy needs.
Can I find nearby services like printing or insurance near this McDonald's?
Yes, FedEx Office Print & Ship Center provides printing services nearby; for insurance, options include Freeway Insurance and InsureOne Insurance Agency close by.