Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some experiencing friendly and efficient interactions while others faced rude staff and long wait times.
Food Quality
Food quality varied, with some customers enjoying hot and fresh meals, while others complained about cold food, incorrect orders, and unsanitary conditions.
Cleanliness
The restaurant was noted for its cleanliness and modern decor, although some reviews mentioned dirty tables and restrooms.
Drive-Thru Experience
Drive-thru service was often criticized for order mix-ups and slow service, but some customers praised quick and friendly experiences.
Management Response
There were instances of management addressing customer complaints, indicating a willingness to improve service and rectify issues.
BB
Bri
3 days ago
1.0
Thank God I have a microwave at home. Picked up yesterday's lunch today.
HH
Harley Helmer
Nov 9, 2025
1.0
I hate leaving poor reviews, but accountability is important.
The three “golden” rules of foodservice were broken during my latest visit.
You can’t be rude, you can’t be slow, and the orders can’t be wrong.
I get it, fast food isn’t fun, but being kind to customers is part of the job. Also, being condescending to teammates (in front of customers) is just low class.
I was the only one in the drive through. Yet waited almost 5 mins just to pay, and another 5 waiting for food.
All this only to find out I was given the wrong size of fries. Small, I know, but I did pay for a larger size.
3 Small things I would normally ignore, but not when they’re all combined.
Hoping my next visit will be better.
CK
Chris Kaleel
Nov 4, 2025
5.0
They served mcnuggets before 11 thank u
ER
Elizabeth Rodriguez
Oct 31, 2025
5.0
Most of the time I use a mobile order, yesterday for some reason didn't work, the app showed a message saying an order is already processing and I went inside, the manager said don't you worry I'll just give you your coffe, it was just a coffee, but It meant a lot, so kind. At the end I checked again and I didn't get charged on the app.
Thank you
CB
Christine Benson
Oct 16, 2025
5.0
Quick accurate drive through experience. We ordered 2 McCafe drinks.
What are the regular operating hours of McDonald's at 453 Redington Drive?
McDonald's at 453 Redington Drive operates from 4:00 AM to 11:00 PM Monday through Thursday, 4:00 AM to midnight on Friday, 5:00 AM to midnight on Saturday, and 6:00 AM to 11:00 PM on Sunday.
When is the drive-through at this McDonald's location open?
The drive-through is open from 4:00 AM to 11:00 PM Monday through Thursday, 4:00 AM to midnight on Friday, 5:00 AM to midnight on Saturday, and 6:00 AM to 11:00 PM on Sunday.
What delivery services does McDonald's offer at this location?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup from this location?
You can order via McDonald's official delivery website for this location at https://mcdonalds.order.online/business/-5579 or using the McDonald's App available on the Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa as payment options.
Does this McDonald's location have a mobile app for offers and rewards?
Yes, customers can use the McDonald's App for mobile ordering, mobile offers, and to earn MyMcDonald's Rewards points for free food.
Is there WiFi available at the McDonald's on Redington Drive?
Yes, this McDonald's location offers WiFi service for customers.
Which nearby furniture stores can customers visit close to McDonald's at 453 Redington Drive?
Nearby furniture stores include La-Z-Boy of South Elgin, Lazy Boy Furniture Gallery, American Mattress South Elgin, and La-Z-Boy Furniture Galleries, making it convenient for customers to shop for furniture before or after dining.
What fitness centers are located near McDonald's in South Elgin?
Nearby fitness centers include StretchLab, Orangetheory Fitness South Elgin, and Pure Barre, offering customers options for exercise and wellness near their visit to McDonald's.
Are there other dining options near McDonald's at 453 Redington Drive?
Yes, nearby dining options include Coronado Mexican Kitchen, Elgin Bar and Bistro, Aurelio's Pizza, Sushi Cafe, Riverside Pizza and Pub, Village Tavern & Grill, Wok N' Hot China Bistro & Bar, Overflow sports bar, and Jersey Mike's Subs, providing a variety of cuisines around the area.