McDonald's

3.8
815 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
453 Redington Drive, South Elgin, IL
60177, United States

Hours

Reviews

3.8
815 reviews
5 stars
342
4 stars
204
3 stars
113
2 stars
51
1 star
105

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong sizes.

Service Quality

Feedback highlighted a mix of friendly and rude service, with some customers praising staff while others noted unprofessional behavior.

Food Quality

Several reviews mentioned food being served cold or not fresh, with complaints about over-salted items and cleanliness issues.

Cleanliness

While some customers appreciated the cleanliness of the dining area, others reported dirty tables and unsanitary conditions.
  • HM
    Hector Martinez
    Jan 5, 2026
    5.0
    Nice service
  • LG
    Landon Gjerde
    Dec 16, 2025
    1.0
    I keep telling the teller my order and they still get it completely wrong. They can’t get a simple order right. Unfriendly and unprofessional service. Bad food. Overly salted burger. Cold fries even though they made me wait in spit 1 for almost 10 minutes.
  • BB
    Bri
    Nov 21, 2025
    1.0
    Thank God I have a microwave at home. Picked up yesterday's lunch today.
  • HH
    Harley Helmer
    Nov 9, 2025
    1.0
    I hate leaving poor reviews, but accountability is important. The three “golden” rules of foodservice were broken during my latest visit. You can’t be rude, you can’t be slow, and the orders can’t be wrong. I get it, fast food isn’t fun, but being kind to customers is part of the job. Also, being condescending to teammates (in front of customers) is just low class. I was the only one in the drive through. Yet waited almost 5 mins just to pay, and another 5 waiting for food. All this only to find out I was given the wrong size of fries. Small, I know, but I did pay for a larger size. 3 Small things I would normally ignore, but not when they’re all combined. Hoping my next visit will be better.
  • ER
    Elizabeth Rodriguez
    Oct 31, 2025
    5.0
    Most of the time I use a mobile order, yesterday for some reason didn't work, the app showed a message saying an order is already processing and I went inside, the manager said don't you worry I'll just give you your coffe, it was just a coffee, but It meant a lot, so kind. At the end I checked again and I didn't get charged on the app. Thank you

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 453 Redington Drive?

McDonald's at 453 Redington Drive operates from 4:00 AM to 11:00 PM Monday through Thursday, 4:00 AM to midnight on Friday, 5:00 AM to midnight on Saturday, and 6:00 AM to 11:00 PM on Sunday.

When is the drive-through at this McDonald's location open?

The drive-through is open from 4:00 AM to 11:00 PM Monday through Thursday, 4:00 AM to midnight on Friday, 5:00 AM to midnight on Saturday, and 6:00 AM to 11:00 PM on Sunday.