McDonald's

3.6
1035 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 N McLean Blvd, South Elgin, IL
60177, United States

Hours

Reviews

3.6
1,035 reviews
5 stars
429
4 stars
182
3 stars
157
2 stars
79
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and restrooms.

Pricing Concerns

Several customers expressed dissatisfaction with high prices for food items, feeling they were not getting good value.
  • AR
    Aura Rodriguez
    Dec 29, 2025
    1.0
    Tonight my husband went for a Mc combo daily double for me and the nuggets tasted bad, it tasted like very used oil. Rancio I hope you can solve this since its taste was unpleasant
  • BM
    Bones Montoya
    Dec 28, 2025
    5.0
    (morning's only) Fast service compare to other McDonald's around the are. Clean one too.
  • SK
    Sam Knych
    Dec 27, 2025
    1.0
    This is the worst experience I have ever had, some old man refused to give me a cup of water even thoe I was dying of thirst, this McDonald’s has the worst customer service I have ever experienced, as you can see by all the other 1 star reviews , this place should be shut down imedailtiy this place sucks .
  • DH
    Devin Hughes
    Dec 27, 2025
    1.0
    horrible service by manager. would not provide cup for water. friends were profiled and were not given water because he thought they would take other drinks, because of what they looked like.
  • MZ
    Mark Zimmerman
    Dec 12, 2025
    2.0
    Sat in drive through for almost 30 min because I used thr app and already paid. Once I got to the window, my food was handed to me and then for some reason had to wait 5 more.min for my Dr pepper

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in South Elgin?

McDonald's in South Elgin is open 24 hours every day of the week.

Does this McDonald's have a drive-thru service?

Yes, the McDonald's at 100 N McLean Blvd has a drive-thru that's open 24/7.