McDonald's

3.6
1021 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 N McLean Blvd, South Elgin, IL
60177, United States

Hours

Reviews

3.6
1,021 reviews
5 stars
424
4 stars
182
3 stars
156
2 stars
78
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Inconsistent cleanliness reported; some customers noted clean restrooms while others mentioned dirty dining areas.

Food Quality

Food quality varies, with reports of cold or poorly prepared items, but some customers enjoyed specific menu items.

Pricing

Customers feel that prices are too high for the value received, with specific complaints about charges for sauces and small items.
  • BB
    Blusin' Barnes
    2 days ago
    1.0
    Been going there since they opened and I say they were the best around till this younger Manger Women Just Flushed down mine and my company along family business over $34 that was coming back to me. I guess she needed more for her. Also tell me park in number 2 and not busy at all and leave me out there for 40min like I'm stupid when I came in you knew what was going on you said you be with me in a min. You just trying to play a fast one
  • SZ
    Sarah Zambrano
    2 days ago
    1.0
    Must have new night manger or staff food took 20 mins to get and when I got was cold asked them to remake and they brought out a sealed bag. Staff did not even offer explanation just stared at me. Then I got home and my order was completely wrong and missing items. I tried calling store and phone turned off. Never have had an issue but today was something else.
  • SR
    Sean Rausa
    Nov 9, 2025
    5.0
    I feel like I get better service at this McDonald's than others in the area. They are polite and pretty fast.
  • ES
    Ellen Schwarzwalder
    Nov 3, 2025
    1.0
    Honestly one of the worst ran McDonalds I have ever been to. They have zero quality control, they constantly screw up. I wouldn't even suggest using their drive thru unless you want to not get part of your order, and either have to come all the way back or just get screwed out of your money.
  • AA
    Anonymous
    Oct 31, 2025
    1.0
    Bought a pop 10/31/25 at around 715pm. The Mexican girl that took my money tried to short me over $3. Then after holding the line up, she give me the right amount of paper money, but not change. When I went to the first window, I told the Mexican girl there I was shirt changed and she said that okay. Well... IT'S NOT! Will be going down there tomorrow to report to a manager who care or can speak English.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in South Elgin?

McDonald's in South Elgin is open 24 hours every day of the week.

Does this McDonald's have a drive-thru service?

Yes, the McDonald's at 100 N McLean Blvd has a drive-thru that's open 24/7.