Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned that the food was often cold, stale, or not prepared as requested, leading to dissatisfaction.
Staff Attitude
Several customers noted negative interactions with staff, including disrespectful behavior and lack of professionalism.
Cleanliness
There were complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and noted instances of good service.
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HASHEM YAFAI
Nov 12, 2025
5.0
من افضل الأماكن الذي بياكل فيها الفرايس
MD
Mari Diaz
Nov 10, 2025
4.0
Can't rate the atmosphere because we did drive through. I was missing a bacon cheeseburger and they immediately replaced it, good service.
KT
Kiearra Thompson
Oct 29, 2025
1.0
The worst experience I have ever had with a Mc Donald’s. Me and my children came to this location for a quick bite to eat before practice and they were very rude all because they made my son food wrong (he’s autistic so he likes it a specific way other wise I would have just kept it)and I asked for it to be replaced there was a short Latino lady she the manager I believe but she is the absolute worst avoid this location if possible or try not to come around the evening time that’s when I encountered her
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Milo Dixon
Oct 15, 2025
2.0
FYI: ALWAYS ORDER FRIES WITHOUT THE SALT!!!
The wait is sooooo long, they are understaffed, the kiosk doesn't print receipts, and the worst part is that they are stingy with fries. I ordered a large fry and they gave me a small ($$!!!) and plus they were NOT FRESH AND i realized that this is common knowledge because I saw 2 people in line before me order fries with NO SALT because it's the only way to make sure they come out fresh and not soggy. The quarter pounder was bland and they also let the soda machine go flat/seltzered.
This location is so annoying because it's a really nice part of the neighborhood. The quality is TRASH.
The only good thing about this location is that it's pretty quiet.
DD
Daniel
Oct 4, 2025
1.0
I had a really disappointing experience at this McDonald’s. I was waiting in the drive-thru for a long time, but nobody took my order. Meanwhile, cars at the other drive-thru lane were being served without any issues. It felt like I was completely ignored. Very poor service and definitely not what I expect from McDonald’s.
What are the operating hours of McDonald's at 9449 W Irving Park Rd, Schiller Park?
This McDonald's location is open 24 hours every day of the week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7, including same day and no-contact delivery options.
Can I order food through a McDonald's app for this location?
Yes, you can use the McDonald's App available on Apple App Store and Google Play to place your order.
Is there a drive-thru available and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24 hours daily.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services can I expect at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby you can visit Clock Tower Park or Clocktower Park for a relaxing outdoor experience, or explore local spots like Serdika Cafe Pastry Restaurant and Broccoli Restaurant for different dining options.
How can I get to McDonald's from nearby public areas or transit points?
You can use nearby landmarks such as Clock Tower Park as a point of reference to find McDonald's located at 9449 W Irving Park Rd.
Are there any medical or health-related facilities close to McDonald's for quick access?
Yes, Align Dentistry and APTEKA Pharmabest pharmacy are located nearby for any dental or medical needs.
Where can I find postal services near this McDonald's?
Nearby postal services include Post Office-Schiller Park, United States Postal Service, and US Post Office, all convenient for mail and package needs.