McDonald's

3.6
1294 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9449 W Irving Park Rd, Schiller Park, IL
60176, United States

Hours

Reviews

3.6
1,294 reviews
5 stars
535
4 stars
271
3 stars
189
2 stars
74
1 star
225

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Some customers noted that the restaurant was clean, but others reported dirty conditions and unsanitary practices.

Staff Attitude

Several reviews mentioned negative interactions with staff, including disrespectful behavior and lack of customer service.
  • TT
    Tommy
    Dec 13, 2025
    3.0
    Eh its mcdonalds
  • TM
    Toya Martin
    Dec 11, 2025
    2.0
    Unfortunately all McDonald's are not the same. I ordered from the inside using the mobile station and the wait was very short. To my surprise it so quick because everything was cold when it was given to me. The fries were old, dark, cold and dry. The burger bun was hard and meat was cold and dry as well. My nuggets were at least room tempt. The only reason I'm gave a 2 star was the store was clean and the manager didn't complain when I asked for fresh food. But I don't understand how the workers could knowingly offer a customer old food. This is the reason customers go to other brands or stop eating fast food. I know it will be my last time.
  • PZ
    Piotr Zajkowski
    Nov 28, 2025
    1.0
    I ordered a Big Mac meal and paid extra for a large meal. I looked in the bag when I got home and had literally a third of the fries of what I was supposed to get. The fries pouch was almost empty. I actually stopped for the fries more so than the Big Mac…. Not the first time something like this happened. Wendy’s is down the block from this particular McDonald’s, I’m going there from now on.
  • CE
    Cooper Easton
    Nov 26, 2025
    5.0
    Great experience at McDonald’s! The service was quick, the staff was friendly, and the food was fresh and hot. The place was clean and well-maintained, making it a comfortable spot for a quick meal. Definitely a reliable choice every time.
  • MD
    Mari Diaz
    Nov 10, 2025
    4.0
    Can't rate the atmosphere because we did drive through. I was missing a bacon cheeseburger and they immediately replaced it, good service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9449 W Irving Park Rd, Schiller Park?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7, including same day and no-contact delivery options.