McDonald's

3.6
1284 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9449 W Irving Park Rd, Schiller Park, IL
60176, United States

Hours

Reviews

3.6
1,284 reviews
5 stars
532
4 stars
268
3 stars
188
2 stars
73
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned that the food was often cold, stale, or not prepared as requested, leading to dissatisfaction.

Staff Attitude

Several customers noted negative interactions with staff, including disrespectful behavior and lack of professionalism.

Cleanliness

There were complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and noted instances of good service.
  • HY
    HASHEM YAFAI
    Nov 12, 2025
    5.0
    من افضل الأماكن الذي بياكل فيها الفرايس
  • MD
    Mari Diaz
    Nov 10, 2025
    4.0
    Can't rate the atmosphere because we did drive through. I was missing a bacon cheeseburger and they immediately replaced it, good service.
  • KT
    Kiearra Thompson
    Oct 29, 2025
    1.0
    The worst experience I have ever had with a Mc Donald’s. Me and my children came to this location for a quick bite to eat before practice and they were very rude all because they made my son food wrong (he’s autistic so he likes it a specific way other wise I would have just kept it)and I asked for it to be replaced there was a short Latino lady she the manager I believe but she is the absolute worst avoid this location if possible or try not to come around the evening time that’s when I encountered her
  • MD
    Milo Dixon
    Oct 15, 2025
    2.0
    FYI: ALWAYS ORDER FRIES WITHOUT THE SALT!!! The wait is sooooo long, they are understaffed, the kiosk doesn't print receipts, and the worst part is that they are stingy with fries. I ordered a large fry and they gave me a small ($$!!!) and plus they were NOT FRESH AND i realized that this is common knowledge because I saw 2 people in line before me order fries with NO SALT because it's the only way to make sure they come out fresh and not soggy. The quarter pounder was bland and they also let the soda machine go flat/seltzered. This location is so annoying because it's a really nice part of the neighborhood. The quality is TRASH. The only good thing about this location is that it's pretty quiet.
  • DD
    Daniel
    Oct 4, 2025
    1.0
    I had a really disappointing experience at this McDonald’s. I was waiting in the drive-thru for a long time, but nobody took my order. Meanwhile, cars at the other drive-thru lane were being served without any issues. It felt like I was completely ignored. Very poor service and definitely not what I expect from McDonald’s.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9449 W Irving Park Rd, Schiller Park?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7, including same day and no-contact delivery options.