McDonald's

3.7
1300 reviews
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Business Details

955 E Golf Rd, Schaumburg, IL
60173, United States
(847) 598-6300
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
955 E Golf Rd, Schaumburg, IL
60173, United States

Hours

Reviews

3.7
1,300 reviews
5 stars
558
4 stars
283
3 stars
174
2 stars
67
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times often exceeding 10-25 minutes.

Customer Service

There were numerous complaints about rude and unhelpful staff, particularly from management, leading to a negative customer experience.

Food Quality

Several reviews mentioned issues with food quality, including stale items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unclean tables and restrooms, contributing to an overall poor impression.

Staff Attitude

While some customers praised friendly staff, many others reported unprofessional behavior and lack of urgency from employees.
  • HK
    Harun K.
    5 days ago
    1.0
    We wait for 10 minutes on drive thrue nobody help us.
  • JT
    Jennifer Trundy
    Nov 10, 2025
    1.0
    Worst customer service I've ever seen in my life.
  • AD
    Alieda Delgado
    Nov 9, 2025
    4.0
    The large fry is more like a medium because the box is ALWAYS half empty. If you have a complaint they do resolve it pretty quickly. Food and fries are always hot, not like they've been sitting there. If going inside to order, be prepared to use the kiosk. Clerks only help if you're paying cash and even then, you will be ignored while they prepare the other orders so be prepared to wait. It would be quicker to use the drive thru. Prices are way too high for McDonald's you'd get a better value for similar food at Wendy's or Chick fi la. Overall, this us my go to McDonald's.
  • MH
    Makenzie Heusmann
    Nov 9, 2025
    1.0
    always so damn slow, i waited in drive thru for 30 minutes just to leave and my food was wrong. decided to give it another shot and took 20 minutes.
  • WS
    Weimin Sun
    Oct 26, 2025
    1.0
    The crew of this location is unbelievably slow. Their pace is like stroll in the park while people are waiting. No urgency what so ever. They chat with each other and slow walk of every step. There is hardly anybody in the line but I have to wait for 10 minutes for a cup of ice coffee. It happened every time I visit this place recently. The management needs to remind the crew, McDonald is famous for its speed, and this place is the opposite.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 955 E Golf Rd, Schaumburg, IL?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.