McDonald's

3.6
1088 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
775 E Algonquin Rd, Schaumburg, IL
60173, United States

Hours

Reviews

3.6
1,088 reviews
5 stars
446
4 stars
216
3 stars
167
2 stars
58
1 star
201

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with how they were treated.

Order Accuracy

Several customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Wait Times

Many customers experienced long wait times at both the drive-thru and inside the restaurant, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about poorly prepared items.

Cleanliness

While some reviews praised the cleanliness of the location, others noted unsanitary conditions and unpleasant smells.
  • SR
    Steven Rodriguez
    3 days ago
    5.0
    Been coming here for 4 years best McDonald’s in the area. Never had an issue with my order.
  • DW
    Dustin Wescott
    Jan 2, 2026
    5.0
    Preston was the kindest and most outgoing person I've ever had serve me at McDs.
  • MH
    Ms Hicks
    Dec 6, 2025
    1.0
    OK, so I ordered through DoorDash they forgot to put my three large fries in my bag. The stickers on my bag was not properly placed. My bag was opened when I received it there wasn’t any French fries in a bag just nuggets and my McChicken and frappe I called the restaurant and asked to speak to a manager. He asked me what was the problem as soon as I went to identify the issue he told me they were closing and I was rushing me off the phone. I was never support this McDonald’s again and I will be putting in a refund for my money folks need to stop rushing peoples orders, especially when it’s time to close stop rushing peoples orders and messing up their orders nobody has money to waste especially on something as simple as McDonald’s I know exactly what was done because I used to work for McDonald’s and we did not tolerate this type of mess I would give yall all zeros if I could waste of a meal 40 bucks down the drain
  • NC
    nick cykalewicz
    Nov 27, 2025
    1.0
    Told me theyre closed at 2pm on Wednesday :( Thanksgiving day, but they said online they open and people are inside...
  • AJ
    Anetta Jastrzebski
    Nov 18, 2025
    1.0
    Not only did they want to double charge, beyond rude behavior, assumed I speak Spanish and got offended when I said I don’t understand you. On top of all that, took 3 people to figure out my order. Do NOT go here if you want your day ruined.

Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's located at 775 E Algonquin Rd, Schaumburg?

McDonald's drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's offer delivery and pickup options?

Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services.