McDonald's

3.4
975 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 Indian Springs Dr, Sandwich, IL
60548, United States

Hours

Reviews

3.4
975 reviews
5 stars
308
4 stars
210
3 stars
195
2 stars
86
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some employees received high praise for their friendliness and helpfulness, while others were reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor attention to special requests.

Food Quality

Mixed reviews on food quality; some customers received fresh and hot meals, while others reported cold or poorly prepared food.

Playground Conditions

The indoor playground was criticized for being uncomfortably hot and not well-maintained, impacting family visits.

Cleanliness

While some customers noted clean facilities, others reported issues with sanitation, particularly in the play area.
  • YR
    Yadira Rodriguez
    Nov 16, 2025
    1.0
    So many times they forget to give us our sauce for chicken nuggets when I tell them they make the biggest issues as if its coming out their pay checks just give me my sauce its not going to make or break you lol do better its just sauce thanks
  • TS
    Tammy S
    Oct 6, 2025
    5.0
    I LOVE Leanna (not sure of the spelling of her name) she was so kind, sweet and friendly. I've never been to a McDonald's and had an employee go above and beyond to make sure I left happy. This girl deserves massive praise for her customer service skills. Thank you again!
  • JB
    JM Baker
    Sep 20, 2025
    2.0
    Last few times I have ordered, the double cheeseburger has been thrown together, barely warm, and the fries were not cooked long enough. Even at a reduced price, not worth the money!
  • MS
    Matt Slaughter
    Sep 6, 2025
    1.0
    All regs
  • VJ
    Vincent Just
    Aug 31, 2025
    2.0
    Seriously sick of this specific location. 10 out of 10 times I come here they mess something up. Today they forgot an entire burger that was paid for, and my other nephew had to have PBJ and got ridiculed by his brother. Previously, they put cheese on a plain hamburger that I specifically did not want cheese on as I have dairy issues. Now I check every sandwich and every order they get something wrong, like clockwork. Burger King is not that far and I think we are going to be eating there until they put a new one out here or something.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Sandwich, IL?

Delivery is available from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday to Saturday.

Can I use the drive-thru service at McDonald's, and what are its hours?

Yes, the drive-thru is available. Hours are 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, 5:00 AM to 4:00 AM on Thursday, and open 24 hours Friday and Saturday.