Business Details
About
Chocolate ShopDessert ShopGift Basket StoreGift Shop
Lindt Chocolate Shop features an array of delicious Lindt Chocolate offerings not found anywhere else, including an extraordinary assortment of over 20 LINDOR Truffle recipes, seasonal varieties, create-your-own gifts, chocolate bars, exclusive European Specialties and boxed chocolates. Indulge in Lindt Chocolate Shop's newest offerings, including Lindt Crema Gelata, handcrafted bark and a variety of chocolate coffee drinks featuring LINDOR Truffles.
Details
- Requires appointmentNot available
- Curbside pickupNot available
Location
Hours
Reviews
4.5
378 reviews
5 stars
285
4 stars
53
3 stars
17
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported instances of rudeness and unequal treatment.
Product Quality
Customers consistently praised the quality and variety of chocolates, highlighting the delicious flavors and unique offerings.
Sampling Experience
Many customers enjoyed the free samples provided, which enhanced their shopping experience and encouraged purchases.
Store Environment
The store is generally described as clean and well-organized, although there were some reports of unsanitary conditions.
Pricing Concerns
Some customers found the prices to be higher than expected, particularly for bulk items, and noted discrepancies in pricing.
- SLSteven LivingstoneOct 1, 20255.0Went in and they gave a free chocolate to sample.
- ETEb TrippAug 17, 20255.0I passed by here earlier in the week but couldn’t stop so I came in today. My girlfriend LOVES the Lindt chocolate balls so I wanted to pick out some she’s never tried. Jordan was so helpful, he explained everything to me, showed me my options and signed me up for rewards quick and easy, he’s so friendly and makes me wanna come back. Now I have an excuse to come rack up points getting my gf a sweet treat. 10/10 experience
- GHGabrielle HernandezAug 1, 20251.0I had a disappointing experience during my visit on 8/31/25. Unlike my previous visit on 11/2/24—where I was greeted warmly and offered help while shopping—this time I was not acknowledged or welcomed at all. I noticed that every white customer was greeted with a “Welcome in,” while people of color, including myself, were not treated the same. What made the experience more disheartening was when a staff member with glasses offered Lindt pistachio chocolates to other customers but completely skipped over me. She walked past without a word, and it felt uncomfortable and isolating. Whether intentional or not, the difference in treatment was noticeable and disappointing. I left the store without making a purchase, feeling unwelcome and unseen. Please train your workers to treat everybody the same.
- DKDaria KaptsanJul 30, 20255.0Love their chocolate bars, you can try as many as you want before buying. Whote chocolate with strawberry is my new favorite!
- LDLoop DrifterJul 24, 20255.0Friendly Staff, Tasty Samples & Quality Chocolate We had a really nice experience at the Lindt store in the Fashion Outlets of Chicago (Rosemont). A staff member (wish I caught his name) greeted us with gold chocolate coin samples and answered our questions based on what we were looking for. Kelsey helped us at checkout—she was super friendly and even added some free pistachio-flavored samples, which was a great surprise. We also got a free Lindt chocolate bar just for being members! The only surprise was the price of the MAC Bark, which rang up at $41.99 per pound. I thought I saw a lower price posted, so just a friendly tip to others: make sure to double-check the pricing in the bulk section. That said, the hazelnut and cookies & cream bars we picked were amazing, and the overall service made it a great visit. Will definitely return!
Frequently Asked Questions About Lindt Chocolate Shop
What are the operating hours of Lindt Chocolate Shop?
Lindt Chocolate Shop is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 7:00 PM on Sunday. Hours may vary, so please call the store directly at (847) 928-9926 for the most up-to-date information.
Where is Lindt Chocolate Shop located?
Lindt Chocolate Shop is located at 5220 Fashion Outlets Way, Space 1212, in the Fashion Outlets of Chicago, Rosemont, IL 60018, USA.
What types of chocolates and products does Lindt Chocolate Shop offer?
The shop offers Lindor Truffles, desserts, boxed chocolates, chocolate bars, gift baskets, white and dark chocolates, Advent calendars, sticks, business gifts, and Master Chocolatier Specialties, including exclusive European specialties and seasonal varieties.
Does Lindt Chocolate Shop offer in-store pickup or delivery services?
Yes, Lindt Chocolate Shop offers in-store pickup services. Curbside pickup is not available.
What payment methods are accepted at Lindt Chocolate Shop?
The shop accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I shop in-store at Lindt Chocolate Shop without an appointment?
Yes, in-store shopping is available and appointments are not required.
What are some nearby places I can visit before or after shopping at Lindt Chocolate Shop?
Nearby places include Tea & T, a coffee shop and tea room perfect for a relaxing drink; Uni Uni Bubble Tea & Rolling Ice Cream for unique dessert treats; and Tapville Social – Rosemont, a popular beer bar for socializing.
Where can I find beauty and cosmetic supplies near Lindt Chocolate Shop?
You can visit nearby stores such as House of Dubai for beauty supplies and jewelry, The Body Shop for cosmetics, bare+BEAUTY Outlet for makeup and spa services, and Benefit Cosmetics BrowBar for beauty treatments.
Are there other shopping options near Lindt Chocolate Shop for clothing and accessories?
Yes, the Fashion Outlets of Chicago also feature stores like ALDO for shoes and fashion accessories, Abercrombie & Fitch and Columbia Sportswear Company for clothing, True Religion and Levi's Outlet Store for apparel, and Forever 21 for fashion needs.
How can nearby parking facilities help when visiting Lindt Chocolate Shop?
SP+ Parking is available near the Fashion Outlets of Chicago, providing convenient parking options for customers visiting Lindt Chocolate Shop and other nearby stores and restaurants.