Lindt Chocolate Shop

4.5
378 reviews

About

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Lindt Chocolate Shop features an array of delicious Lindt Chocolate offerings not found anywhere else, including an extraordinary assortment of over 20 LINDOR Truffle recipes, seasonal varieties, create-your-own gifts, chocolate bars, exclusive European Specialties and boxed chocolates. Indulge in Lindt Chocolate Shop's newest offerings, including Lindt Crema Gelata, handcrafted bark and a variety of chocolate coffee drinks featuring LINDOR Truffles.

Details

  • Requires appointmentNot available
  • Curbside pickupNot available

Location

Lindt Chocolate Shop
5220 Fashion Outlets Way, Rosemont, IL
60018, United States

Hours

Reviews

4.5
378 reviews
5 stars
285
4 stars
53
3 stars
17
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although some reported inconsistent treatment.

Product Quality

Customers consistently enjoyed the quality and variety of chocolates available, highlighting unique flavors and delicious options.

Customer Experience

While many had positive experiences with sampling and service, some reported negative interactions and feelings of being unwelcome.

Pricing Concerns

Several reviews mentioned that prices were higher compared to other stores, leading to mixed feelings about value.

Cleanliness Issues

A few customers noted cleanliness concerns, particularly regarding the display of chocolates.
  • JS
    Jordan Simon
    Dec 31, 2025
    5.0
    PUT ALL THE CHOCOLATE BALLS IN MY MOUTH!
  • SL
    Steven Livingstone
    Oct 1, 2025
    5.0
    Went in and they gave a free chocolate to sample.
  • ET
    Eb Tripp
    Aug 17, 2025
    5.0
    I passed by here earlier in the week but couldn’t stop so I came in today. My girlfriend LOVES the Lindt chocolate balls so I wanted to pick out some she’s never tried. Jordan was so helpful, he explained everything to me, showed me my options and signed me up for rewards quick and easy, he’s so friendly and makes me wanna come back. Now I have an excuse to come rack up points getting my gf a sweet treat. 10/10 experience
  • GH
    Gabrielle Hernandez
    Aug 1, 2025
    1.0
    I had a disappointing experience during my visit on 8/31/25. Unlike my previous visit on 11/2/24—where I was greeted warmly and offered help while shopping—this time I was not acknowledged or welcomed at all. I noticed that every white customer was greeted with a “Welcome in,” while people of color, including myself, were not treated the same. What made the experience more disheartening was when a staff member with glasses offered Lindt pistachio chocolates to other customers but completely skipped over me. She walked past without a word, and it felt uncomfortable and isolating. Whether intentional or not, the difference in treatment was noticeable and disappointing. I left the store without making a purchase, feeling unwelcome and unseen. Please train your workers to treat everybody the same.
  • DK
    Daria Kaptsan
    Jul 30, 2025
    5.0
    Love their chocolate bars, you can try as many as you want before buying. Whote chocolate with strawberry is my new favorite!

Frequently Asked Questions About Lindt Chocolate Shop

What are the operating hours of Lindt Chocolate Shop?

Lindt Chocolate Shop is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 7:00 PM on Sunday. Hours may vary, so please call the store directly at (847) 928-9926 for the most up-to-date information.

Where is Lindt Chocolate Shop located?

Lindt Chocolate Shop is located at 5220 Fashion Outlets Way, Space 1212, in the Fashion Outlets of Chicago, Rosemont, IL 60018, USA.