Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty conditions and unsanitary drink machines.
Order Accuracy
A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Customer Experience
Many customers expressed dissatisfaction with their overall experience, citing unprofessional behavior from staff and a lack of attention to customer needs.
SO
Stephen O
Nov 11, 2025
1.0
No veterans day support.
DD
Diego
Oct 30, 2025
3.0
Food is good, service is cool but the drinks.
My best friend and I ate there and like we felt weird after the drinks, not to mention it was the second time it happened and now I am wonderin' what is goin' on with this place like why does this place had weird drinks but we still ate there
TS
Terry Sims
Oct 29, 2025
1.0
The morning crew absolutely suck. If you are a DoorDash, UberEats or a Grubhub driver, you can see the hate in the faces of the employees. If you come in, they will absolutely ignore you, and pretend that they do not see you. I am going to report that store to corporate, and hopefully some changes will be made. Just for the record, some of us understand Spanish, and I hear the sarcasm!!!
B6
brady 6969
Oct 20, 2025
1.0
horrible experience and some disappointingly weird service from the crew working the lunch shift on 10/19 at 12:00pm for sure… can’t say that I’ve been cackled at before in a situation such as this, as if the woman at the window were a wicked witch, but I guess each day you encounter something new. or maybe halloween came early? idk but now, onto where it all started, we politely waited and noticed that the other lane was getting serviced before us and we had been there for awhile. so, we decided to try that speaker instead, to no avail as three other cars had then come and gone by the time we finally arrived to the ultimate decision to just pull up to the window to explain what was going on. to be met with laughter when receiving food items makes anyone highly uncomfortable as if it’s directed towards them. (also let it be known that talking/laughter CAN be heard through the drive through window… (as it’s just a thin piece of glass))
AR
Anthony Regina
Oct 19, 2025
1.0
Went through drive through today with mobile order. Nobody was picking up at the speaker and I watched other cars get serviced so I went back around. Still no answer. Watched other people continue to get treated and pulled forward. Ended up going to the window and gave my order number. While I waited to get my food I was laughed at?? Not sure if it was directed towards me but as soon as the girl looked at us she started laughing with her coworker? Then as she handed the order barely tried to not laugh in my face???? This made a very uncomfortable experience and I will try my best to go to any other location.
What are the regular operating hours for McDonald's in Romeoville, IL?
McDonald's in Romeoville is open Monday through Thursday from 4:30 AM to 11:00 PM, Fridays and Saturdays from 4:00/4:30 AM to 2:00 AM, and Sundays from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, this McDonald's has drive-thru service available Monday through Thursday from 4:30 AM to 11:00 PM, Fridays and Saturdays from 4:00/4:30 AM to 2:00 AM, and Sundays from 5:00 AM to 11:00 PM.
Can I get delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; on Fridays and Saturdays, delivery lasts until 2:00 AM.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
What services are offered at McDonald's Romeoville beyond dining in?
They offer drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi services.
Is there a mobile app to order from this McDonald's location?
Yes, customers can use the McDonald's App available on both iOS and Android platforms to place orders.
Where is McDonald's located in Romeoville, IL?
It's located at 645 N Independence Blvd, Romeoville, IL 60446, USA.
Are there any other fast food restaurants near McDonald's Romeoville?
Yes, nearby fast food options include Spence Family Restaurant McDonalds, Taco Bell, Sonic Drive-In, Checkers, and Subway, providing several dining choices in the area.
What nearby grocery stores can I visit along with McDonald's?
You can visit Super Mercado Jerez and Produce Plus nearby for your grocery needs before or after your meal at McDonald's.
What healthcare services are near McDonald's Romeoville?
Nearby healthcare facilities include Romeoville Dental Center and Romeoville Urgent Care, convenient for dental and urgent medical needs.