McDonald's

3.6
1723 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
675 N Weber Rd, Romeoville, IL
60446, United States

Hours

Reviews

3.6
1,723 reviews
5 stars
660
4 stars
346
3 stars
308
2 stars
138
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff and a lack of management presence during busy times.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and a general lack of attention to detail.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and play area, affecting the overall dining experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
  • JT
    Jason Thompson
    3 days ago
    5.0
    Wow just wow I'm live b this place my favorite McDonald's 😍
  • SF
    Sandy Ford Figueroa
    Jan 5, 2026
    5.0
    say you need more salt on fries, but good spot.
  • SS
    ScorpioFPS
    Nov 30, 2025
    1.0
    Went there for a mcflurry and they said they're not serving that at the moment. I pull up to the window and see the machine was on able to be used. Not in a cleaning cycle or anything like that. Seemed like they didnt want the hassle of cleaning the machine and or refilling it.
  • JM
    Jessica Mckane
    Nov 27, 2025
    2.0
    I waited in the drive thru for an hour.
  • OR
    Olivia Rocha
    Nov 17, 2025
    1.0
    Employees refused to grab manager due to manager being on break. I asked what would happen if there was an emergency or a manager was needed at the window and they just stared at me and laughed. I did send a complaint to corporate with more detail regarding why I needed a Manager to begin with, but this was very unnecessary. Customer service does not entail laughing at your customers when there’s a problem at hand, and a team of young adults should not be left to look after themselves with no Manager on duty or even an ability to grab the Manage.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Romeoville, IL?

McDonald's in Romeoville, IL operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does McDonald's in Romeoville offer drive-through service?

Yes, McDonald's Romeoville offers drive-through service open 24/7 for your convenience.