Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, as well as long wait times and incorrect orders.
Food Quality
Many reviews highlighted poor food quality, including stale items, incorrect orders, and concerns about freshness.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, including poor communication and lack of professionalism.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Mixed Experiences
While some customers praised fast service and good food, many others had negative experiences, indicating inconsistency in service quality.
AW
A W
Nov 9, 2025
1.0
Aquí trabaja una vieja amargada que le gusta cobrar por ketchup packets hoy agarre 5 sin que se diera cuenta que te los saquen de tu checke hehehee
NI
Nikola Ivanovski
Nov 8, 2025
1.0
They charge me for sauces, then proceed to give me the wrong sauces like come on man you’re gonna charge me for a “premium” sauces n then give me the wrong ones. If you see the employee it’s a young man with a “goatee” I’ll be sure to update this review with a photo of him in the coming days. Should have known better to when I said have a good day n he didn’t respond back 😭 gotta love it
ND
Nohn Doe
Oct 29, 2025
1.0
No help
RJ
Ryan Jurasek
Oct 28, 2025
3.0
I like a couple people that work here but it’s a gamble, they never messed anything up but the vibes from the people in the drive thru be off sometimes
BC
Bryan C
Oct 9, 2025
1.0
Absolutely nightmare of a place. Placed a pick up order prior to coming in. Was waiting for 15 minutes. 4 employees asked me what my order was and they said they couldn’t find it. It was for the correct location. What do you mean you can’t find it? Make the order. After 20 stressful minutes of my time wasted I got an order that wasn’t even mine. Absolutely pathetic. I ordered pick up because I have places to be and it’s supposed to be fast and convenient. Well not at this location. Employees had no idea what was going on.
What are the regular dining hours for McDonald's at 778 S Weber Road, Romeoville?
McDonald's is open for dining from 5:00 AM to 11:00 PM Monday through Thursday, Saturday, and Sunday, and from 4:30 AM to 11:00 PM on Friday.
What are the delivery service hours for McDonald's at this location?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, from 5:00 AM to 11:30 PM Wednesday and Thursday, from 5:00 AM to 11:30 PM on Sunday, with extended hours Friday 5:00 AM to 3:59 AM Saturday, and Saturday 4:00 AM to 3:59 AM Sunday.
Does this McDonald's location have a drive-through service?
Yes, the drive-through is open from 4:30 AM to midnight Monday through Friday and is open 24 hours on Saturday and Sunday.
What payment methods are accepted at McDonald's on 778 S Weber Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android, or through their online ordering website.
What delivery and pickup services are offered at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What nearby places can I visit around McDonald's at 778 S Weber Road?
Nearby places include Romeoville Toyota for automotive needs, Jessica’s Dessert Studio for sweets, and Walgreens pharmacy for convenience items.
How can nearby places like Romeoville Toyota and Rental Cars at Romeoville Toyota be helpful to McDonald's customers?
Customers visiting Romeoville Toyota or Rental Cars at Romeoville Toyota may find it convenient to grab a meal or a quick coffee at McDonald's located nearby.
Are there any nearby gas stations if I need fuel before visiting McDonald's?
Yes, Thorntons and Shell gas stations are located near McDonald's for fuel and convenience needs.
Does McDonald's at 778 S Weber Road offer free WiFi?
Yes, this McDonald's location offers free WiFi as part of its services.