McDonald's

3.7
1383 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
778 S Weber Road, Romeoville, IL
60446, United States

Hours

Reviews

3.7
1,372 reviews
5 stars
570
4 stars
318
3 stars
205
2 stars
77
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, as well as long wait times and incorrect orders.

Food Quality

Many reviews highlighted poor food quality, including stale items, incorrect orders, and concerns about freshness.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, including poor communication and lack of professionalism.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.

Mixed Experiences

While some customers praised fast service and good food, many others had negative experiences, indicating inconsistency in service quality.
  • AW
    A W
    Nov 9, 2025
    1.0
    Aquí trabaja una vieja amargada que le gusta cobrar por ketchup packets hoy agarre 5 sin que se diera cuenta que te los saquen de tu checke hehehee
  • NI
    Nikola Ivanovski
    Nov 8, 2025
    1.0
    They charge me for sauces, then proceed to give me the wrong sauces like come on man you’re gonna charge me for a “premium” sauces n then give me the wrong ones. If you see the employee it’s a young man with a “goatee” I’ll be sure to update this review with a photo of him in the coming days. Should have known better to when I said have a good day n he didn’t respond back 😭 gotta love it
  • ND
    Nohn Doe
    Oct 29, 2025
    1.0
    No help
  • RJ
    Ryan Jurasek
    Oct 28, 2025
    3.0
    I like a couple people that work here but it’s a gamble, they never messed anything up but the vibes from the people in the drive thru be off sometimes
  • BC
    Bryan C
    Oct 9, 2025
    1.0
    Absolutely nightmare of a place. Placed a pick up order prior to coming in. Was waiting for 15 minutes. 4 employees asked me what my order was and they said they couldn’t find it. It was for the correct location. What do you mean you can’t find it? Make the order. After 20 stressful minutes of my time wasted I got an order that wasn’t even mine. Absolutely pathetic. I ordered pick up because I have places to be and it’s supposed to be fast and convenient. Well not at this location. Employees had no idea what was going on.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 778 S Weber Road, Romeoville?

McDonald's is open for dining from 5:00 AM to 11:00 PM Monday through Thursday, Saturday, and Sunday, and from 4:30 AM to 11:00 PM on Friday.

What are the delivery service hours for McDonald's at this location?

Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, from 5:00 AM to 11:30 PM Wednesday and Thursday, from 5:00 AM to 11:30 PM on Sunday, with extended hours Friday 5:00 AM to 3:59 AM Saturday, and Saturday 4:00 AM to 3:59 AM Sunday.